
Digital Transformation Strategist
7 days ago
We are seeking a visionary leader to drive digital transformation within our training function. The ideal candidate will have a proven track record of developing and implementing large-scale digital learning strategies, as well as experience in managing digital transformation for the training function.
About the RoleThe Senior Vice President, Training will lead the company's strategic vision and execution of comprehensive, digitally driven training & development programs. This role requires a strong leader to drive digital transformation and oversee process training programs for new and existing employees.
Key Responsibilities- Strategic Leadership & Digital Transformation:
- Develop, implement, and manage a holistic digital learning strategy aligned with the organization's overarching business and digital transformation goals.
- Champion the adoption and integration of digital learning technologies (e.g., LMS, learning experience platforms, AI-driven learning tools) across the organization.
- Program Design:
- Conduct comprehensive needs assessments to identify current and future digital skill gaps across the workforce.
- Design and oversee the development of innovative, scalable digital learning content and programs, including simulations, virtual reality, microlearning, and blended learning models.
- Technology Management & Innovation:
- Evaluate, select, and manage digital learning platforms and technologies to ensure they meet organizational needs.
- Stay abreast of emerging trends and best practices in digital learning and workplace technology to drive continuous innovation in the training function.
- Oversee the creation of a robust digital learning infrastructure, including onboarding programs for new hires.
- Process Training:
- Design an effective training strategy and facilitate the planning and delivery of programs and strategies.
- Ensure all training programs align with business objectives and operational requirements.
- A graduate or post-graduate degree in management/business.
- At least 15-20 years of experience in a BPO company, with at least 5 years of experience managing digital transformation for the training function.
- Proven experience in developing and implementing large-scale digital learning strategies.
- Deep understanding of current and emerging technologies and platforms.
- Exceptional strategic thinking, leadership, and change management skills.
- Strong analytical skills and experience with data-driven decision-making to measure effectiveness.
- Excellent communication and interpersonal skills.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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