
HR Service Delivery Specialist
23 hours ago
Job Overview:
At a global company, we aim to build a sustainable future through innovative solutions. As an HR People Partner, you will deliver critical local HR services to the business within a region or group of countries.
Key Responsibilities:
- Talent Management: Collaborate with Strategic HR Business Partners to gather and forecast local requirements to plan and manage project demand across the function.
- Employee Engagement: Serve as a primary contact for employee relations activities, facilitate conflict resolution, and manage proactive relationship improvements. Develop the mid to long-term ER strategy.
- Case Management: Deliver Case Management services across the region or group of countries to support the business with sickness absence, grievances, and disciplinary activities.
- Recruitment Support: Collaborate with recruitment teams to align recruitment strategies with the specific needs of business units.
- Performance Development: Assist managers in conducting performance reviews, addressing underperformance, and implementing improvement plans.
- Compliance and Governance: Ensure adherence to HR policies and procedures, including compliance with local labor laws and organizational regulations.
- Onboarding Experience: Support the seamless integration of new employees by facilitating an effective onboarding process.
- HR Insights: Leverage HR analytics to provide insights into workforce trends, engagement, and productivity.
- Diversity, Equity, and Inclusion (DE&I): Collaborate with CoEs, HR BPs, and Global colleagues to implement DEI strategies and foster inclusive workplace environments.
- Risk & Compliance Management: Ensure adherence to risk and compliance management protocols across all HR initiatives.
- Wellbeing Initiatives: Create and deliver wellbeing priorities across the local business.
- Employee Support: Lead the People Operations service to provide support to employees and managers on operational and escalated issues.
- Team Development: Develop the HR Team to deliver excellent services to the local business in support of the People Plans developed by the HR BPs.
What We Offer:
We offer a dynamic work environment, opportunities for growth and development, and a competitive benefits package.
Why You'll Thrive Here:
You will thrive in this role if you are passionate about delivering exceptional HR services, building strong relationships, and driving business results.
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