IT Support Specialist

2 days ago


Alleppey, Kerala, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

About us

We are seeking a highly motivated and customer-focused IT Service Desk Engineer to join our team. Our organization provides excellent technical support and maintains a stable IT environment.

Job Role Overview

The IT Service Desk Engineer is the primary point of contact for all IT-related issues and requests. This role involves troubleshooting basic technical problems, escalating complex issues, and providing exceptional customer service.

Key Responsibilities:

  • Provide initial technical support to end-users.
  • Log and prioritize all incoming IT support tickets.
  • Perform hardware, software, and network connectivity issue troubleshooting.
  • Assist users with password resets and basic application support.
  • Educate users on common IT issues and best practices.

Requirements:

  • Bachelor's degree in Information Technology or related field (or equivalent experience).
  • 2+ years of experience in an IT service desk role.
  • Strong understanding of Mac Systems, Windows systems, and common business applications.
  • Excellent communication and interpersonal skills.

This role offers the opportunity to work independently and as part of a team, contributing to continuous improvement initiatives for service desk operations.



  • Alleppey, Kerala, India beBeeSupport Full time ₹ 6,00,000 - ₹ 10,00,000

    Job Title: IT Support SpecialistWe are seeking a skilled and detail-oriented IT Support Specialist to join our team. The ideal candidate will have a working knowledge of Google Workspace, Slack administration, and Jira ticketing systems.Execute onboarding and offboarding procedures for users across customer environments.Create, modify, and deactivate user...


  • Alleppey, Kerala, India beBeeSupport Full time ₹ 90,000 - ₹ 1,80,000

    Job Title: Customer Support SpecialistWe are seeking a dedicated and detail-oriented Customer Support Specialist to join our team. The ideal candidate will be the first point of contact for our users, providing exceptional support experiences.The Customer Support Specialist plays a critical role in ensuring seamless assistance and quick resolutions to...


  • Alleppey, Kerala, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our dynamic team. As a key member of the team, you will be responsible for delivering exceptional IT support to our users.Job Description:The successful candidate will provide face-to-face technical support for hardware, software, and corporate mobile devices....


  • Alleppey, Kerala, India beBeeFieldSupport Full time  80,000 -  1,50,000

    Job Title: Field Support SpecialistWe are seeking an experienced Field Support Specialist to provide technical assistance and support to our organization.This role involves providing on-site and remote support for desktops, laptops, printers, and peripherals.Responsibilities include:Techincal SupportProvide troubleshooting services for operating system and...


  • Alleppey, Kerala, India beBeeAdministrative Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Description:">We are seeking an Electrical Support Specialist to provide administrative assistance for solar meter applications across India. This role involves preparing and reviewing technical documents, maintaining accurate records of project progress and documentation, and supporting data entry, generation of progress and compliance...


  • Alleppey, Kerala, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Summary:We are seeking a skilled Junior Technical Support Specialist to provide top-notch technical support to our clients.The ideal candidate will have a basic understanding of computer hardware, software, and networking concepts with no more than 6 months of experience.Key Responsibilities:Provide first-level technical support via phone, email, and...


  • Alleppey, Kerala, India beBeeSupport Full time ₹ 6,00,000 - ₹ 12,00,000

    Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to provide high-quality support for banking and fintech applications.This role involves acting as the first point of contact for users, understanding and resolving their issues or escalating them as needed.The ideal candidate will possess strong analytical and...


  • Alleppey, Kerala, India beBeeEnterprise Full time ₹ 15,00,000 - ₹ 20,00,000

    Job Title: Enterprise Support SpecialistCandidates should have extensive experience in Production support or Application support with exceptional communication skills.Key Responsibilities:• Leading a small team or leading a team.• Proficient in Python and SQL with a deep understanding of the financial domain and Fintech industry.• Experience in writing...


  • Alleppey, Kerala, India beBeeTechnical Full time ₹ 50,00,000 - ₹ 1,00,00,000

    System Support SpecialistJob Role Overview:A system support specialist will be engaged to provide technical assistance for cash management and liquidity activities.This role involves providing support for the underlying application, releases, and infrastructure.Key Responsibilities:Provide technical assistance and configuration across a bank's banking arm...


  • Alleppey, Kerala, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Network Support SpecialistWe're seeking an experienced Network Support Specialist to join our team.This is a critical role that requires strong technical knowledge and excellent communication skills.The ideal candidate will have:Strong understanding of TCP/IP, DNS, DHCP, and other Layer 2/3 networking concepts.Experience with DDI solutions, Linux/Unix,...