
Business Development Associate
1 day ago
We are seeking a proactive and detail-oriented professional to manage client relationships and deliver exceptional experiences for high-value clientele.
- Key Responsibilities:
- Clients Engagement & Support: Manage client interactions via calls, emails, and in-person communication. Provide timely, professional, and solution-oriented responses. Maintain accurate customer records, order details, and communication logs.
- Campaign Planning & Execution: Develop and execute CRM campaigns to drive client retention. Analyze customer interactions to provide actionable insights. Identify recurring issues and support process improvement initiatives.
- Collaboration & Insights: Work closely with sales, marketing, and production teams to resolve client queries. Build strong relationships with clients. Report on customer trends, feedback, and loyalty metrics to leadership.
- Requirements:
- Experience: 2-4 years in CRM, luxury retail, or jewelry brands.
- Skills & Tools: Proficiency in CRM tools, MS Office; strong communication and interpersonal skills.
- Attributes: Customer-focused, organized, proactive, and solution-driven.
Benefits of Joining Our Team:
- Work with a prestigious luxury brand and high-value clientele.
- Contribute to enhancing customer journeys and loyalty programs.
- Grow in a professional, collaborative, and growth-oriented environment.
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