ServiceNow Developer

1 month ago


Bengaluru, Karnataka, India Alstom Full time

At Alstom, we're committed to creating greener and smarter mobility worldwide. As a ServiceNow developer, you'll play a key role in configuring ServiceNow modules based on requirements and releasing them into production environment.

Responsibilities include:

  • Implementing ServiceNow ITSM modules as a technical resource with hands-on development of Application Configuration, Workflow Configuration, UI Configuration (Service Portal), Client and server-side scripting
  • Providing technical solutions and assisting the team on technical blockers
  • Working on projects and enhancements involving ServiceNow
  • Analysis of functional requirement specifications received from Service Owners & proposing the technical feasibility and solution
  • Mentoring field resources in implementation methodology, configuration, and best practices for ServiceNow
  • Engaging in requirement gathering on enhancements from Process/Service Owners
  • Proactive problem management on repetitive incidents and major incidents in ServiceNow
  • Platform upgrade & maintenance
  • Working with the team to troubleshoot, diagnose, and resolve issues

We're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.

Job Segment: Developer, Information Technology, Programmer, Technology



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