ServiceNow Developer
1 week ago
Job Description:
Illumina is seeking a highly motivated and team oriented ServiceNow Senior Developer/ Administrator specializing in one or more ServiceNow applications including ITSM, ITAM, SAM, HR and WSD. In this role, you will be a key member of an Agile Scrum development team. You will need strong analytical and problem-solving skills to support the organizations Service Management processes.
Responsibilities:
- Proactively develop and maintain technical knowledge in a specialized area, remaining up-to-date on current trends and best practices.
- Build, configure, unit test and maintain the ServiceNow applications via various enhancements and projects.
- Develop ServiceNow components such as workflows, audits, business rules, and catalog items to support business needs.
- Own the configuration of assigned ServiceNow modules ensuring alignment to best practices, health scans and recommendations.
- Work with internal customers to understand and anticipate their business needs and determine their priorities in the context of the overall enterprise and strategy
- Monitor and fine tune applications to ensure security, scalability and maintainability.
- Proactively develop and maintain technical knowledge in a specialized area, remaining up-to-date on current trends and best practices.
- Perform assessments with Configuration and IT Services teams and work closely with vendor teams to ensure best practices and new capabilities are understood and deployed.
Requirements:
- At least 3 years in IT development experience with at least 2 years as a ServiceNow developer with extensive experience in one or more of the following ServiceNow applications: ITSM, ITAM, HR, and WSD.
- Experience in ServiceNow scripting including JavaScript, Angular JS, Bootstrap and Jelly Script
- Expertise in Web technologies such as Web Services, XML, HTML, CSS, HTTP, etc. (Preferred)
- Experience using enterprise tools such as Visio or Lucid Chart, Teams, Confluence and Jira
- Experience with ServiceNows Common Services Data Model (CSDM) (preferred)
- Experience working in a regulated environment within a global company (preferred)
- Exceptional knowledge of ITIL processes or ServiceNow Admin/CMDB Certifications (preferred)
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