
Customer Experience Specialist
2 weeks ago
Relationship Manager
Job Description:
The successful candidate will be responsible for managing customer relationships, ensuring high satisfaction levels, and providing accurate resolutions to customer queries. The ideal candidate will possess excellent verbal and written communication skills, strong interpersonal and negotiation skills, and the ability to work under pressure while handling multiple tasks.
A key aspect of this role is to build and maintain strong relationships with customers, guiding them through the home-buying process and providing post-sales support. Additionally, the Relationship Manager will collaborate with sales, CRM, and legal teams to streamline customer communication, track customer interactions using CRM software, and maintain detailed records.
The Relationship Manager will also be responsible for analyzing customer feedback and providing insights for service improvement, ensuring compliance with company policies, legal regulations, and industry best practices. They will work closely with the management team to enhance overall customer engagement and retention.
Required Skills and Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field
- 2+ years of experience in customer relationship management, preferably in real estate or housing projects
- Strong interpersonal and negotiation skills
- Excellent verbal and written communication skills in English and Hindi
- Proficiency in CRM software and Microsoft Office tools
- Analytical mindset with the ability to interpret customer data and market trends
Benefits:
This is an exciting opportunity to join our team and contribute to providing quality affordable housing to our valued customers. As a Relationship Manager, you will have the chance to work in a dynamic and professional environment, where your skills and expertise will be valued and utilized to drive business growth and success.
We offer a competitive salary and performance-based incentives, as well as opportunities for career growth and development in the real estate sector. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply.
-
Global Customer Experience Representative
5 days ago
Mysore, Karnataka, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000Customer Service SpecialistWe are seeking a proactive and customer-focused professional to handle our international customer support operations. The ideal candidate will provide world-class service to customers across different countries, ensuring high customer satisfaction by resolving queries, handling complaints, and providing timely solutions in a...
-
Customer Experience Specialist
2 weeks ago
Mysore, Karnataka, India beBeeService Full time ₹ 4,00,000 - ₹ 8,00,000Customer Service Role Summary:This is a key opportunity for an individual to make a positive impact on customer satisfaction.The primary responsibility will be to serve as the main point of contact for customers, ensuring a seamless experience from initial interaction to delivery. The successful candidate will handle all post-purchase issues, including lost,...
-
Customer Experience Specialist
5 days ago
Mysore, Karnataka, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,10,000Job OpportunityA dynamic and supportive professional with a passion for delivering exceptional customer experiences, responsible for resolving complex technical issues related to WordPress and WooCommerce, communicating effectively with clients, and collaborating with the development team to drive product improvement.About the RoleTroubleshoot and resolve...
-
Exceptional Customer Experience Specialist
7 days ago
Mysore, Karnataka, India beBeeCustomerService Full time ₹ 1,80,000 - ₹ 2,50,000Customer Service Representative Role">We are seeking a skilled customer service representative to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences through timely and professional responses.Key Responsibilities:Address customer inquiries and concerns in a prompt and courteous...
-
Voice Customer Experience Specialist
1 week ago
Mysore, Karnataka, India beBeeVoice Full time ₹ 30,00,000 - ₹ 55,00,000Job Opportunity: Voice Support ProfessionalWe are seeking a skilled and compassionate voice support professional to deliver exceptional customer experiences.Key Responsibilities:Personalized Onboarding: Welcome new customers with a proactive call within 48 hours to guide them through account setup, platform access, and initial orientation.Rapid Issue...
-
Exceptional Customer Experience Specialist
2 weeks ago
Mysore, Karnataka, India beBeeCustomer Full time ₹ 30,00,000 - ₹ 50,00,000Our mission is to make healthy snacking fun, tasty, and accessible for kids and families.We're a high-energy brand scaling fast, and design is at the core of how we connect with parents and kids through packaging that pops off shelves, campaigns that spark conversations, or digital stories that win hearts.Key Responsibilities:Track and manage customer...
-
Customer Engagement Specialist
5 days ago
Mysore, Karnataka, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 8,00,000Job Title: Customer Engagement SpecialistJob Summary:The Customer Engagement Specialist will be responsible for providing exceptional customer service through effective and persuasive communication, highlighting the value proposition and building strong relationships.Main Responsibilities:Utilize consultative selling techniques to understand customer needs...
-
Customer Engagement Specialist
7 days ago
Mysore, Karnataka, India beBeeMarketing Full time ₹ 8,00,000 - ₹ 12,00,000Customer Engagement SpecialistWe are seeking a skilled Customer Engagement Specialist to join our team. As a key member, you will be responsible for fostering strong relationships with our clients and delivering high-quality service.About the RoleThe ideal candidate will have experience in client servicing, account management, or digital marketing. A proven...
-
Customer Experience Ambassador
7 days ago
Mysore, Karnataka, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 10,00,000Customer Experience RoleOur team is dedicated to delivering exceptional customer experiences through precision, care and a deep understanding of our customers' needs.We strive to create a positive impact on every customer interaction, ensuring they feel valued and appreciated. We foster an environment where empathy and professionalism thrive.Key skills...
-
Customer Experience Expert
1 week ago
Mysore, Karnataka, India beBeeCustomerSupport Full time ₹ 26,000 - ₹ 36,000Customer Service Representative Job Description">We are seeking a talented Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer support, ensuring customer satisfaction, and enhancing the overall customer experience.The ideal candidate will have excellent communication and...