Customer Service Representative

2 days ago


Hyderabad, Telangana, India beBeeCustomerSupport Full time ₹ 48,00,000 - ₹ 72,00,000
Customer Support Associate Role

We are seeking a skilled and motivated Customer Support Associate to provide exceptional customer service to US-based clients.

The ideal candidate will have excellent verbal communication skills in English, a graduate degree in any stream, and 2–4 years of experience in US voice process/customer support. Familiarity with CRM tools and call center software is also required.

Key Responsibilities:

  • Provide timely and efficient resolution to customer queries related to products, services, billing, or technical issues.
  • Maintain accurate records of customer interactions and follow-up actions.

Required Skills & Qualifications:

  • Graduate degree in any stream with excellent verbal communication skills in English (mandatory).
  • 2-4 years of experience in US voice process/customer support.
  • Familiarity with CRM tools and call center software.

Benefits:

  • Opportunity to work in a dynamic environment with a team of professionals.
  • Chance to develop problem-solving skills and think on your feet.


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