Global Customer Service Representative

23 hours ago


Hyderabad, Telangana, India beBeeCustomer Full time ₹ 55,00,000 - ₹ 85,00,000
Job Title: Global Customer Service Representative

We are seeking a highly skilled and experienced professional to handle international customer queries via voice calls.

This role requires excellent communication skills, strong problem-solving abilities, and a commitment to providing exceptional customer service.

The ideal candidate will have 6 months-3 years of experience in a customer service role, specifically in handling international calls. They will be responsible for providing accurate information, resolving customer issues promptly, and maintaining a high level of customer satisfaction.

Key Responsibilities:

  • Handle international customer queries via voice calls
  • Provide accurate information and resolve customer issues promptly
  • Maintain a high level of customer satisfaction
  • Document all interactions in the system
  • Collaborate with team members to achieve service goals

Requirements:

  • 0.6-3 years of experience in a voice process or customer service role
  • Excellent verbal and written communication skills
  • Strong problem-solving abilities
  • Ability to work in a fast-paced environment
  • Familiarity with CRM software and customer service platforms
  • Proficient in Microsoft Office Suite
  • Ability to work flexible hours, including nights and weekends

Bonus Points:

  • Demonstrated ability to work in a multicultural environment
  • Knowledge of international business practices

About This Job

This is an exciting opportunity to join our dynamic team and take on new challenges in the field of global customer service.



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