Senior Strategic Partnership Development Specialist

17 hours ago

Hyderabad, Telangana, India beBeePartner Full time ₹ 15,00,000 - ₹ 25,00,000
Key Role Summary

We seek a seasoned Strategic Partnership Manager to spearhead growth and success within our RCS ecosystem.

This role focuses on managing high-value strategic partnerships with mobile carriers, messaging service providers, and enterprise clients to drive RCS Business Messaging adoption and maximize partner value realization.

Role Overview:
  • Strategic Partnership Management:
    • Own end-to-end relationship management for key RCS partners including tier-1 carriers, CPaaS providers.
    • Develop and execute customized strategic success plans aligned with partner business objectives and RCS capabilities.
    • Conduct regular business reviews, identifying growth opportunities and addressing challenges.
    • Serve as point of contact for critical partner issues and ensure rapid resolution.
    • Instill and drive learning and development with respect to product features, market trends (global), drive enterprise adoption via solution demos and feature adoption.
    • Drive partner success with internal and external impact markers for partner NPS, case studies etc.
    • Build trusted advisor relationships with key stakeholders and decision-makers.
  • RCS Implementation & Technical Enablement:
    • Guide partners through complex RCS Business Messaging integrations and deployments.
    • Provide expert consultation on RCS protocol implementation, carrier interoperability, and message optimization.
    • Collaborate with partner technical teams on API integration, webhook configuration, and testing procedures.
    • Support partners in achieving RCS certification requirements and industry compliance standards.
    • Troubleshoot technical issues and coordinate with engineering teams for resolution.
  • Business Growth & Expansion:
    • Identify upsell and cross-sell opportunities within existing partner accounts.
    • Drive adoption of advanced RCS features including rich cards, suggested replies, and verified sender profiles.
    • Support new use case development and pilot program launches.
    • Analyze partner usage patterns and recommend optimization strategies.
    • Facilitate partner-to-partner collaboration and ecosystem development.
  • Product & Market Intelligence:
    • Gather and synthesize partner feedback on RCS platform capabilities and roadmap priorities.
    • Conduct market analysis on RCS adoption trends, competitive landscape, and emerging opportunities.
    • Collaborate with product management to influence feature development and prioritization.
    • Represent partner voice in internal strategy discussions and planning sessions.
    • Create and maintain competitive intelligence reports and partner insights.
  • Performance Management & Analytics:
    • Monitor key partner health metrics including message volumes, engagement rates, and revenue growth.
    • Develop and maintain partner scorecards and success dashboards.
    • Conduct regular performance analysis and identify improvement opportunities.
    • Implement data-driven retention strategies for at-risk partnerships.
    • Report on partner success metrics to executive leadership.

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