Customer Engagement Specialist

15 hours ago


Srinagar, Jammu and Kashmir, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000

Job Opportunity: We are seeking a skilled professional to lead customer engagement, manage relationships, and drive sales growth.

Key Responsibilities:

  • Identify and generate new business opportunities through strategic partnerships and market interactions.
  • Develop and maintain strong relationships with customers, dealers, and channel partners.
  • Provide exceptional customer service, resolve queries, and cross-sell product offerings.
  • Educate customers on product capabilities and features to enhance their understanding.
  • Maintain accurate records of customer interactions, data entries, and loan application processing.
  • Collaborate with operations and credit teams to ensure seamless execution of sales strategies.

Requirements:

  • Undergraduate or graduate degree in any field.
  • Preference given to commerce graduates with analytical skills.

Skills:

  • Excellent communication and negotiation skills.
  • Strong market knowledge and industry awareness.
  • Analytical and problem-solving abilities.
  • Product knowledge and technical expertise.
  • Execution excellence and customer-centricity.

Experience: Not specified



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