Customer Service Operations Manager

Primary Role Description We are seeking a manager with a strong medical background MBBS BAMS Dental preferred to drive excellence in customer servicing within our contact centre The Manager - Contact Centre Medical Servicing will be responsible for developing and executing forward-thinking strategies to enhance customer experience operational...

Job SummaryThe successful candidate will oversee customer service complaints, ensuring timely resolution within a short timeframe. This includes implementing efficient systems to enhance complaint resolution speed while minimizing costs.Key Responsibilities:Manage customer service complaints and ensure prompt resolution.Develop and implement effective...

We are seeking an experienced professional to lead our customer support team. The ideal candidate should have strong communication skills, problem-solving abilities, and prior experience in team handling and customer service operations.Key Responsibilities:Handle inbound and outbound customer queries related to Metal Mandi operations.Lead and mentor a team...

FunctionThe Global Technology Services Manager will manage the Global Technology Services team against agreed service level agreements and/or other set criteria which could exist across various divisions in a region or named accounts. Key Responsibilities•    Manage a team of  technical support engineers and ensure that agreed targets are met and...

Job DescriptionJob Overview:We are seeking a Junior Customer Service professional to join our team. This full-time position is based in Noida and requires 1 to 3 years of experience in customer service roles. As a key member of our customer service team, you will play a vital role in facilitating effective communication and coordination with clients.Looking...

Job Category Go To Market Pearson VUE pearsonvue com has been a pioneer in the computer-based testing industry for decades delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare We are the global leader in developing and delivering high-stakes exams via the world...

Role Responsibility Capacity planning and staffing plans for the process based on medium term business forecast Negotiating and finalizing SLAs with the Client Establishing a review reporting mechanism with the Client Developing and approving incentive plans Be a Champion for process performance improvement projects Develop case studies show case...

Department Manufacturing Assembly Job posted on Aug 31 2025 Employment type Full Time Job Responsibilities Service Complaint Management Coordinate and manage customer service complaints to ensure timely resolution within 3 working days Implement systems and processes to enhance complaint resolution speed while minimizing costs ...

Location Noida Berger Tower India Thales people architect identity management and data protection solutions at the heart of digital security Business and governments rely on us to bring trust to the billons of digital interactions they have with people Our technologies and services help banks exchange funds people cross borders energy become smarter...

Role Overview:We are seeking a motivated and experienced leader to manage a team of Customer Experience Specialists within our Bus & Movies Line of Business.The ideal candidate will possess a strong understanding of operations management, excellent analytical skills, proven people management abilities, and prior experience in managing customer support...