Enterprise Windows 10 Support Specialist

5 days ago

Bengaluru, Karnataka, India beBeeSystemAdministrator Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title: Windows 10 System Administrator

We are seeking a skilled and experienced Windows 10 System Administrator to join our team. As a key member of our IT department, you will be responsible for the installation, configuration, and maintenance of Windows 10 desktops and laptops in an enterprise environment.

  • Key Responsibilities:

Key Responsibilities:

  • Install, configure, and maintain Windows 10 desktops and laptops in an enterprise environment.
  • Manage user accounts, policies, and permissions through Active Directory and Group Policy.
  • Troubleshoot and resolve Windows 10 operating system issues including performance, boot, and application errors.
  • Deploy and manage Windows updates, patches, and software packages using tools like WSUS, SCCM, or Intune.
  • Configure and troubleshoot network connectivity, printers, and other peripherals.
  • Manage and support BitLocker encryption, Windows Defender, and other endpoint protection tools.
  • Ensure compliance with security policies and perform system hardening as per organizational standards.
  • Assist in the imaging and deployment of new devices using tools like Microsoft Deployment Toolkit (MDT) or Windows Autopilot.
  • Provide L2/L3 support for desktop-related incidents and service requests.
  • Maintain accurate documentation of processes, procedures, and asset inventory.
  • Support remote users via tools such as Remote Desktop, TeamViewer, or Microsoft Remote Assistance.
Required Skills:
  • 4 to 5 years of hands-on experience as a Windows Administrator, with focus on Windows 10.
  • Proficiency in Active Directory, Group Policy, DNS, DHCP, and File & Print services.
  • Experience with OS deployment, patch management, and desktop image management.
  • Familiarity with PowerShell scripting for automation and system management.
  • Strong understanding of security best practices, antivirus, and endpoint protection.
  • Experience with enterprise-level IT support, including ticketing systems like ServiceNow or Remedy.
Preferred Qualifications:
  • Microsoft certifications such as MD-100: Windows Client and MD-101: Managing Modern Desktops.
  • Experience with Windows 11 migration or compatibility.
  • Exposure to Intune, Autopilot, or co-management environments.
  • Knowledge of ITIL processes and service management principles.
Soft Skills:
  • Strong troubleshooting and problem-solving skills.
  • Good communication and interpersonal skills.
  • Ability to document clearly and maintain SOPs.
  • Team player with a proactive approach to work.
  • Willingness to provide support during off-hours when necessary.

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