
Front Office Operations Manager
1 day ago
Job Title: Front Office Operations Manager
">Key Responsibilities:
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- Lead and Direct Front Desk Team: The successful candidate will be responsible for leading, motivating, and coaching the front desk team to ensure exceptional guest service delivery.">
- Manage Daily Operations: Oversee daily operations of the front desk, including managing check-in/check-out procedures, handling guest complaints, and resolving issues in a professional manner.">
- Develop and Implement Strategies: Develop and implement strategies to drive revenue growth, improve guest satisfaction, and increase employee engagement.">
- Communicate Effectively: Communicate effectively with all levels of staff, guests, and management to ensure seamless operation of the front desk.">
Requirements:
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- High school diploma or equivalent; 2 years experience in a supervisory role or relevant hospitality industry background.">
- Excellent leadership, communication, and problem-solving skills.">
- Ability to work in a fast-paced environment and prioritize multiple tasks simultaneously.">
- Proficiency in Microsoft Office Suite and hospitality software systems.">
Benefits:
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- Competitive salary and benefits package.">
- Ongoing training and development opportunities.">
- Opportunity to work with a dynamic and supportive team.">
- Discounted hotel stays and meals.">
How to Apply: If you are a motivated and results-driven individual with a passion for delivering exceptional guest service, please submit your application.
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