Customer Experience Director

6 days ago


Mumbai, Maharashtra, India beBeeGrowth Full time ₹ 10,00,000 - ₹ 2,00,00,000
Job Description:

As a key member of our team, you will be responsible for driving business growth and customer satisfaction. Our company offers a comprehensive range of facilities management solutions that target cost-effective, sustainable results at our clients' facilities and workplaces.

We are driven to provide our clients with compelling value-based solutions through our services management approach and benchmarking. Our goal is to create workspaces built on principles of quality, trust, and service excellence.

Our certifications, including ISO 9001:2015 and OHSAS 18001:2007, demonstrate our commitment to quality, safety, and environmental sustainability.

Vision Statement:

To be the first choice in delivering integrated solutions and experiences.

Core Values:

  • Continuous Improvement
  • Entrepreneurial Spirit
  • Respect For People
  • Being Responsible and Accountable
  • Team Work
  • Business Ethics
Responsibilities:

You will drive business growth by identifying opportunities and implementing effective strategies.



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