
Central Reservation Executive
2 weeks ago
We are seeking a dedicated and detail-oriented professional to fill the role of Executive - Central Reservation. This is a full-time on-site position that involves overseeing the accuracy of reservations put into the system by individual hotels.
The ideal candidate will possess strong organizational skills, attention to detail, and excellent communication abilities. They will work closely with various stakeholders to ensure seamless customer service delivery.
Key Responsibilities:
- Verify and validate hotel reservations in accordance with company guidelines.
- Maintain accurate records and reports for settlements and client follow-ups.
- Collaborate with B2B clients to resolve any issues or concerns.
Requirements:
- Minimum 2 years' experience as a supervisor/Executive in the Reservation/Front Office department of a 3*/4* hotel.
- Graduate degree from any stream; a diploma/degree in Hotel/Hospitality management is preferred.
- Fluency in English and Hindi speaking.
Bonus Skills:
- Knowledge of hotel booking systems and procedures.
- Social media savvy.
What We Offer:
A dynamic work environment, opportunities for growth and development, and a chance to make a meaningful impact in the hospitality industry.
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