Cloudpak Technical Solutions Engineer
4 days ago
Role Overview:
We are seeking a skilled Technical Support Specialist to join our team at Hapag-Lloyd AG. As a key member of our IT department, you will provide 2nd & 3rd level support for all application operations, ensuring seamless functionality and efficiency.
About the Role:
- Manage and maintain the products App Connect Enterprise (ACE) and IBM Integration Bus (IIB)
- Develop maps, message flows, and configure/develop adaptors
- Configuration of WMB/IIB in Testing and Production environment
- Manage the MQ queues, custom queues
- Document all details and manage incident and service requests in a ticket system
Requirements and Qualifications:
- Bachelor's degree in information technology or computer science
- Middleware (WebSphere/MQ) Administration certified is an added advantage
- Experience for 3-4 years in L2 technical support
- Good experience in App Connect Enterprise (ACE) and IBM Integration Bus (IIB)
- Exposure to IBM API Connect
- Good in ESQL coding, mapping nodes, and transformations
- Experience with IBM Integration Bus/ACE / IBM WebSphere Message Broker and IBM WebSphere Message Queue (MQ)
- Experience with Extended Structured Query Language (ESQL) development
- Sound understanding of HTTP, HTTPS, SOAP, REST, XML, JSON
Estimated Salary: $50,000 - $70,000 per annum based on experience
Benefits:
- Focused mindset with a commitment to delivering exceptional service
- Ability to work under pressure and prioritize tasks in a fast-paced environment
- Strong teamwork and collaboration skills
- Continuous learner who keeps up to date with technology trends and best practices
How to Apply: Please submit your resume and cover letter to us through the provided channels.
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