Cloudpak Technical Solutions Engineer

4 days ago


Chennai, Tamil Nadu, India Hapag-Lloyd AG Full time
Technical Support Specialist - CIP - Cloudpak

Role Overview:

We are seeking a skilled Technical Support Specialist to join our team at Hapag-Lloyd AG. As a key member of our IT department, you will provide 2nd & 3rd level support for all application operations, ensuring seamless functionality and efficiency.

About the Role:

  • Manage and maintain the products App Connect Enterprise (ACE) and IBM Integration Bus (IIB)
  • Develop maps, message flows, and configure/develop adaptors
  • Configuration of WMB/IIB in Testing and Production environment
  • Manage the MQ queues, custom queues
  • Document all details and manage incident and service requests in a ticket system

Requirements and Qualifications:

  • Bachelor's degree in information technology or computer science
  • Middleware (WebSphere/MQ) Administration certified is an added advantage
  • Experience for 3-4 years in L2 technical support
  • Good experience in App Connect Enterprise (ACE) and IBM Integration Bus (IIB)
  • Exposure to IBM API Connect
  • Good in ESQL coding, mapping nodes, and transformations
  • Experience with IBM Integration Bus/ACE / IBM WebSphere Message Broker and IBM WebSphere Message Queue (MQ)
  • Experience with Extended Structured Query Language (ESQL) development
  • Sound understanding of HTTP, HTTPS, SOAP, REST, XML, JSON

Estimated Salary: $50,000 - $70,000 per annum based on experience

Benefits:

  • Focused mindset with a commitment to delivering exceptional service
  • Ability to work under pressure and prioritize tasks in a fast-paced environment
  • Strong teamwork and collaboration skills
  • Continuous learner who keeps up to date with technology trends and best practices

How to Apply: Please submit your resume and cover letter to us through the provided channels.



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