Senior Technical Service Engineer
4 weeks ago
At Element Solutions Inc, we are revolutionizing the electronics industry with our cutting-edge solutions and technical expertise. As a Senior Technical Service Engineer, you will play a crucial role in driving growth and innovation in our Semiconductor Assembly business.
Key Responsibilities:
- Provide technical support to our Semiconductor Assembly customers in India, ensuring timely resolution of technical issues and customer satisfaction.
- Participate in on-site customer evaluations to drive the growth of our Semiconductor Assembly product portfolio in India.
- Lead technical discussions and meetings with customers to discuss technical issues and resolutions, creating new opportunities for sales.
- Develop and deliver technical trainings and presentations to external and internal customers, enhancing their knowledge and skills.
- Collaborate with cross-functional teams to provide technical solutions, resolve product and quality issues, and maintain good product quality and services.
- Prepare and submit technical reports, call reports, and evaluation reports on a timely basis.
- Manage technical projects, including product evaluations, qualifications, technology transfers, process solutions, and new product implementation.
Requirements:
- Bachelor's degree in electrical, electronics, chemical, mechanical engineering, or material science.
- At least 5 years of experience in SMT/PCBA Assembly industry, with Backend Semiconductor Assembly experience.
- Proficient English language capability, written and verbal.
- Strong communication, presentation, and customer relationship skills.
- Ability to multitask, manage transitions effectively, and adapt to changing customer needs.
What We Offer:
As a member of our team, you will be eligible for a competitive gross salary, performance-related bonus scheme, and comprehensive insurance benefits. You will also enjoy free meals on working days and a supportive work environment.
Equal Opportunity Employer:
Element Solutions Inc is an equal opportunity employer, committed to diversity and inclusion. We provide reasonable accommodation for qualified individuals with disabilities and disabled veterans in job applicant procedures.
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