Process Specialist

7 days ago


Chennai, Tamil Nadu, India Maersk Full time
Customer Experience Roles at Maersk

Maersk is committed to delivering exceptional customer experiences. As a key member of our team, you will play a vital role in providing services to customers once they are onboarded in our environment.

Key Responsibilities:
  • Customer Channel Management: Develop and implement effective customer communication strategies to ensure seamless interactions.
  • Case Management: Analyze and resolve customer issues in a timely and professional manner.
  • Customer Onboarding and Relationship Management: Foster strong relationships with customers to ensure their needs are met and exceeded.
  • Contract and Dispute Management: Negotiate and manage customer contracts, resolving disputes in a fair and timely manner.
Administrative Stream

Our administrative stream includes roles that support others by performing skilled technical, administrative, or operational tasks. These roles may range from entry-level workers to experienced individual contributors with robust technical or practical knowledge in specific areas.

As a colleague in this stream, you will work on tasks of limited scope and complexity, exercising independent judgment within defined boundaries and guidelines. You will have skills developed through job-related training and on-the-job experience within a specific job discipline.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We are committed to a diverse and inclusive workplace and are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing us at contact@maersk.com.


  • Process Specialist

    7 days ago


    Chennai, Tamil Nadu, India Shell Full time

    Job Title: Process SpecialistJoin Shell as a Process Specialist and contribute to the success of our organization by optimizing processes and improving asset performance.About the RoleWe are seeking a highly skilled Process Specialist to join our team. As a Process Specialist, you will be responsible for maximizing integrated business value across the...

  • Process Specialist

    6 days ago


    Chennai, Tamil Nadu, India Shell Full time

    Job Title: Process SpecialistJoin Shell, a leading energy company, as a Process Specialist and contribute to the success of our operations.About the RoleThe Process Specialist will be part of the Well, Reservoir, and Facilities Management (WRFM) team, responsible for maximizing integrated business value across the organization. The role will involve working...

  • Process Specialist

    5 days ago


    Chennai, Tamil Nadu, India Maersk Full time

    Landside Operations ExecutionMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. We are seeking a skilled professional to join our team as a Process Specialist.Key Responsibilities:Manage and operate landside transport modalities, such as truck or rail transport of cargo/containers.Support administrative...


  • Chennai, Tamil Nadu, India THE BANK OF NEW YORK MELLON CORPORATION Full time

    Client Processing SpecialistWe are seeking a skilled Client Processing Specialist to join our team at THE BANK OF NEW YORK MELLON CORPORATION. In this role, you will be responsible for providing high-quality client service and support to internal and external clients on a daily basis.Key Responsibilities:Client Processing - Applies expertise and judgment in...


  • Chennai, Tamil Nadu, India Momentive Full time

    Job Title:Chemical Process Operations SpecialistSummary:Seeking a motivated and detail-oriented Chemical Process Operations Specialist to support our manufacturing operations. The ideal candidate will have a strong understanding of chemical process industries and be able to work effectively in a fast-paced environment.Responsibilities:• Assist in the...


  • Chennai, Tamil Nadu, India NielsenIQ Full time

    About the JobWe are seeking a highly skilled Business Process Improvement Specialist to join our team at NielsenIQ. As a Business Process Improvement Specialist, you will be responsible for analyzing and improving business processes to increase efficiency, reduce costs, and enhance customer satisfaction.ResponsibilitiesConduct analysis on as-is processes to...


  • Chennai, Tamil Nadu, India UnitedHealth Group Full time

    Unlock Opportunities with Episource, part of the Optum family of businesses. At UnitedHealth Group, we're dedicated to helping people live healthier lives and making the health system work better for everyone. As a Process Quality Specialist, you'll play a crucial role in maintaining daily production and quality of our processes.Key Responsibilities:Maintain...


  • Chennai, Tamil Nadu, India Virtusa Full time

    Job Description:As a Process Optimization Specialist at Virtusa, you will play a key role in identifying and delivering new process reengineering opportunities. Your primary responsibility will be to manage relationships with key business stakeholders at all levels to support the identification and delivery of these opportunities.Key Responsibilities:Assist...


  • Chennai, Tamil Nadu, India Equiniti Full time

    Job Title: Process Resolution SpecialistThis role is responsible for managing complex complaints and providing timely resolutions to stakeholders. The successful candidate will have strong communication skills, attention to detail, and the ability to work independently.Key Responsibilities:Produce custom written responses to mitigate financial and...


  • Chennai, Tamil Nadu, India Encora Inc. Full time

    Job SummaryWe are seeking an experienced Onboarding Specialist to join our team at Encora Inc. The successful candidate will be responsible for ensuring the successful onboarding of new clients/business units, as well as ensuring that existing customers have the necessary training to meet their job requirements.Key ResponsibilitiesDevelop and implement...

  • Process Specialist

    1 day ago


    Chennai, Tamil Nadu, India Shell Full time

    Job SummaryThe Process Specialist will be part of the Wells, Reservoir, and Facilities Management (WRFM) team at Shell, responsible for maximizing integrated business value across the organization. The successful candidate will have a strong background in petroleum engineering or a related field, with 10+ years of industry experience and a robust relevant...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    We are seeking a skilled Kannada Voice Process Specialist to join our team at CapTalent HR. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various voice processes.Key Responsibilities:Fluently communicate with clients in Kannada to resolve their queries and concerns.Work...


  • Chennai, Tamil Nadu, India NielsenIQ Full time

    About the RoleNielsenIQ is a global leader in consumer intelligence, delivering unparalleled insights into consumer buying behavior. We're seeking a skilled Data Processing Specialist to join our team in Chennai.Key ResponsibilitiesCollate, cleanse, analyze, interpret, and visualize large volumes of data to drive business decisions.Develop and maintain data...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    Job Title: Kannada Voice ProcessWe are seeking a highly skilled and fluent Kannada speaker to join our team as a Voice Process Specialist. As a key member of our customer service team, you will be responsible for providing exceptional customer experience to our clients through various voice-based interactions.Key Responsibilities:Provide high-quality...


  • Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full time

    About Saaki Argus & Averil Consulting:A leading agricultural-based manufacturing company seeks an experienced HR Process Development Specialist to join their team.Location: Not specifiedExperience: 10-18 yearsKey Responsibilities:Policy & Process Development: Design, draft, and update HR policies and procedures in line with company standards and legal...


  • Chennai, Tamil Nadu, India Momentive Full time

    Job Title:Chemical Process Operations SpecialistSummary:Recent Diploma in Chemical/Petrochemical/Polymer TechnologyResponsibilities:Support and execute shop floor operations, including physical movement of materials in a chemical process plant.Adhere to safety and quality requirements.Qualifications:0-2 years of experience in chemical process industries.What...

  • Process Associate

    6 days ago


    Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    Job Title: Banking Operations SpecialistJob Summary:Tata Consultancy Services is seeking a Banking Operations Specialist to join our team in Chennai. As a Banking Operations Specialist, you will be responsible for performing various banking operations tasks, including processing transactions, managing customer accounts, and maintaining accurate records.Key...


  • Chennai, Tamil Nadu, India Find Next Hire Full time

    Job Title: Inbound Voice ProcessWe are seeking a highly skilled and motivated individual to join our team as an Inbound Voice Process Specialist. As a key member of our customer support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answer inbound calls and assist customers with their...


  • Chennai, Tamil Nadu, India Gainwell Technologies Full time

    Job SummaryGainwell Technologies is seeking a skilled Business Process Modeling Specialist to contribute to our mission of improving the health and well-being of the members we serve. As a key member of our team, you will have the opportunity to leverage your expertise in business process modeling to drive innovation and excellence in our organization.Your...


  • Chennai, Tamil Nadu, India FedEx Full time

    Job SummaryWe are seeking a highly skilled Shared Services Analyst to join our team at FedEx. As a key member of our operations team, you will play a critical role in supporting the analysis, interpretation, and application of complex information to drive business growth and excellence.Key ResponsibilitiesSupport management in the analysis and interpretation...