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Kannada Voice Process Specialist

1 month ago

Chennai, Tamil Nadu, India CapTalent HR Full time

We are seeking a skilled Kannada Voice Process Specialist to join our team at CapTalent HR. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients through various voice processes.

Key Responsibilities:

  • Fluently communicate with clients in Kannada to resolve their queries and concerns.
  • Work effectively in a team environment to achieve customer satisfaction and service level agreements.
  • Develop and maintain a strong understanding of our products and services to provide accurate information to clients.
  • Collaborate with colleagues to improve processes and procedures to enhance customer experience.

Requirements:

  • Proven experience in a voice process environment, preferably in a customer service role.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Fluency in Kannada, with the ability to communicate effectively with clients.
  • Strong problem-solving skills, with the ability to resolve complex customer issues.

Perks and Benefits:

Competitive salary and benefits package, including opportunities for career growth and professional development.

Apply now to join our team and take the first step towards a rewarding career in customer service