Voice Process Specialist
1 month ago
Job Summary
We are seeking a skilled BPO Process Associate to join our team at CapTalent HR. As a key member, you will be responsible for providing exceptional customer service via voice support.
Responsibilities
- Respond to customer inquiries and resolve issues through voice communication
- Collaborate with internal teams to ensure seamless customer experience
- Meet and exceed service level agreements (SLAs) and key performance indicators (KPIs)
Requirements
- Education: 12th / Any Graduates / Post Graduates / Diploma / PUC
- Skills: Good English communication with Kannada / Telugu / Hindi / Malayalam speaking skills
What We Offer
- Competitive CTC Salary: 16800/-
- Opportunity to work with a dynamic team at CapTalent HR
How to Apply
Interested candidates can contact HR Kavya for interview details.
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