Voice Process Specialist

1 month ago


Chennai, Tamil Nadu, India CapTalent HR Full time

Job Summary
    We are seeking a skilled BPO Process Associate to join our team at CapTalent HR. As a key member, you will be responsible for providing exceptional customer service via voice support.

Responsibilities

  • Respond to customer inquiries and resolve issues through voice communication
  • Collaborate with internal teams to ensure seamless customer experience
  • Meet and exceed service level agreements (SLAs) and key performance indicators (KPIs)

Requirements

  • Education: 12th / Any Graduates / Post Graduates / Diploma / PUC
  • Skills: Good English communication with Kannada / Telugu / Hindi / Malayalam speaking skills

What We Offer

  • Competitive CTC Salary: 16800/-
  • Opportunity to work with a dynamic team at CapTalent HR

How to Apply

Interested candidates can contact HR Kavya for interview details.



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