Customer Support Specialist

1 month ago


Goa, India Siegwerk Full time

Siegwerk, a leading supplier of Printing Inks and sustainable packaging solutions, is seeking a highly skilled Customer Support Specialist to join their team in Gujarat. This is an exceptional opportunity to make a meaningful impact with a global leader in the industry.

The ideal candidate will possess prior experience in color matching for Sheet-fed offset printing, with a strong understanding of Siegwerk inks and coatings. Proficiency in using spectrophotometers and the ability to work under pressure to meet deadlines are essential.

As a Customer Support Specialist, you will be responsible for:

  • Matching inks to precise specifications provided by customers using Siegwerk inks.
  • Preparing ink batches according to job requirements, ensuring accuracy and consistency.
  • Handling the latest versions of spectrophotometers, color charts, and other tools to achieve precise color matching.
  • Maintaining inventory of inks and other relevant additives and coatings.
  • Collaborating with printing press operators and other team members to ensure smooth production processes.
  • Troubleshooting color matching issues and making necessary adjustments to achieve desired results.
  • Keeping detailed records of color formulations.
  • Adhering to safety protocols.
  • Coordinating with internal Sales, QA, AT, and Print support teams.

Apply now to become a part of Siegwerk's dynamic team and contribute to the company's mission of making a positive impact on the world.



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