Technical Support Specialist for Customer Services

7 days ago


Goa, India Open Destinations Full time

About This Role:
Open Destinations Limited is seeking a skilled Technical Support Specialist to join our Customer Services team. As a Technical Support Specialist, you will be responsible for providing high-quality technical support to our clients and ensuring that their needs are met in a timely and efficient manner.



Key Responsibilities:
• Provide technical support to clients via email, chat, and phone.
• Troubleshoot technical issues and resolve problems in a timely manner.
• Collaborate with the team to identify and implement solutions to improve customer satisfaction.
• Develop and maintain knowledge of our products and services to provide accurate information to clients.
• Communicate effectively with clients and internal stakeholders to ensure seamless resolution of issues.



Requirements:
• 1.5 years of experience in customer service or technical support.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Proficiency in Microsoft Office and other productivity tools.
• Familiarity with database management systems and software applications.



Qualifications:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Good communication skills and ability to interact with overseas clients.



  • Goa, India Jost's Engineering Company Limited Full time

    Job DescriptionAs a Technical Service Specialist - MHD at Jost's Engineering Company Limited, you will be responsible for ensuring the smooth operation of our battery-operated trucks with controllers. Key responsibilities include:Technical Expertise: Possess a deep understanding of battery-operated trucks with controllers, including their operation,...


  • Goa, India Open Destinations Full time

    Job Title: Technical Support SpecialistBusiness Unit: Customer ServicesReporting To: Customer Support ManagerLocation: Panaji, Goa – IndiaJob Type: Work from officeShifts: Rotational Shifts (India, UK, US, and AU Shift)Company OverviewOpen Destinations Limited (ODL) is a leading technology provider exclusive to the travel industry, with 25 years of...


  • Goa, India Siegwerk Full time

    Siegwerk, a leading supplier of Printing Inks and sustainable packaging solutions, is seeking a highly skilled Customer Support Specialist to join their team in Gujarat. This is an exceptional opportunity to make a meaningful impact with a global leader in the industry.The ideal candidate will possess prior experience in color matching for Sheet-fed offset...


  • Goa, India UPDATER SERVICES PVT LTD - UDS Full time

    Welcome to UPDATER SERVICES PVT LTD - UDSJob Title: HVAC Technical SpecialistJob Summary:Updater Services Pvt Ltd is seeking an experienced HVAC Technical Specialist to join our team. The ideal candidate will have a strong background in HVAC systems, including maintenance, diagnostics, and repair of heating, ventilation, and air conditioning equipment....


  • Goa, India Siegwerk Full time

    Siegwerk, a leading supplier of Printing Inks and sustainable packaging solutions, is seeking a highly skilled Sr. Executive/Executive- Customer Support and Services professional to join their team in Gujarat.This is an exceptional opportunity to make a meaningful impact with a global leader in the industry. As a Sr. Executive/Executive- Customer Support and...


  • Goa, India Outworks Solutions Private Ltd. Full time

    Desktop Support Role OverviewAs a key member of our team at Outworks Solutions Private Ltd., the Desktop Support Specialist will provide top-notch technical assistance to our clients, ensuring seamless desktop operations and optimal user experience.Key Responsibilities:Provide timely and effective desktop hardware and software support to clientsTroubleshoot...


  • Goa, India Outworks Solutions Private Ltd. Full time

    Job SummaryOutworks Solutions Private Ltd. seeks a skilled Desktop Support Specialist to join our team. This role involves providing technical assistance to clients via phone, email, or remote desktop connections.Key ResponsibilitiesResolve desktop hardware and software issuesInstall and configure operating systems, printers, and other hardware...


  • Goa, India Helmerich & Payne Full time

    Job Title: Data Analytics Platform Support SpecialistCompany: Helmerich & PayneHelmerich & Payne is seeking a skilled Data Analytics Platform Support Specialist to join our IT team. The ideal candidate will be responsible for the administration and development of our data analytics, CRM, and various enterprise solutions.Key Responsibilities:Manage and...


  • Goa, India Hi Tech Informatics Pvt Ltd Full time

    We are seeking a highly skilled Desktop Support Engineer to join our team at Hi Tech Informatics Pvt Ltd. In this role, you will be responsible for providing technical assistance to our clients, ensuring prompt and accurate customer service, and increasing client satisfaction.Key ResponsibilitiesAddress user tickets regarding hardware, software, and...


  • Goa, Goa, India Mihir Infinite Services Pvt Ltd Full time

    Urgent Hiring **Customer Service Advisor **for International Blended Process Team **Key Responsibilities**: - Handle inbound calls of customer inquiries effectively and professionally. - Provide timely resolutions to customer issues and complaints. - Maintain detailed records of customer interactions in the CRM system. - Stay updated on product knowledge...


  • Goa, India 91HR Full time

    JOB TITLE: Service Desk Analyst JOB SUMMARY The primary purpose of the Service Desk Analyst is to handle client inquires and resolve the client issues in a timely manner while providing outstanding customer service PRIMARY DUTIES & RESPONSIBILITIESServe as the initial contact for reporting technical issues, and answering questions regarding upgrades,...


  • Goa, India Open Destinations Full time

    Job Title: Customer Support ManagerDepartment: Customer ServicesReporting To: Program ManagerLocation: Panaji, Goa – IndiaJob Type: Work from officeCompany OverviewOpen Destinations Limited (ODL) is a leading technology provider exclusive to the travel industry, with 25 years' real-world experience. Our team consists of 500+ travel tech experts, solving...


  • Goa, India Open Destinations Full time

    Job Title: Customer Support ManagerDepartment: Customer ServicesReporting To: Program ManagerLocation: Panaji, Goa – IndiaJob Type: Work from officeCompany OverviewOpen Destinations Limited (ODL) is a leading technology provider exclusive to the travel industry, with 25 years' real-world experience. Our team consists of 500+ travel tech experts, solving...


  • Goa, India CommScope Inc. Full time

    The CommScope Inc. Customer Support and Services (CSS) team is a globally distributed unit operating with a unified operations model. We are aligning our business with a clear focus on delivering exceptional customer experiences.Director, Global Technical Support leads technical managers and/or technical engineers to ensure that we meet our clients' needs in...


  • Goa, India The Technology Maker Full time

    Job Title - Customer Support Executive Project - Mobile Gaming App Location - Madgaon, Goa Shift Timings: Rotational Shift - 10am-7pm/11am-8pm/2pm-11pm/11pm-8am (Must be comfortable for all the shift timings) **Terms**: - Full Time - 6 Day Week - Work from Office Experience: 6months + - Night Shift - Pick and drop service provided by company within...


  • Goa, India Hyatt Corporation Full time

    Job SummaryAs a Front Office Associate at Hyatt Place, you will be responsible for providing exceptional customer service to our guests. Your role will involve contributing to the smooth operation of the Reception within the Rooms Division.Key ResponsibilitiesDeliver a high level of service to customers, ensuring their needs are met and exceeded.Work...


  • Goa, India Grassdoor Logistics Technologies Pvt Ltd Full time

    **ONLY CANDIDATES LOCATED IN GOA CURRENTLY** **Position**:Customer Service Executive **Experience**:Freshers - 2+yrs **Job Location**:Goa - Remote **Job Overview** We are looking for a Customer Service Executive to provide outstanding service to our customers and potential customers. You will be required to answer queries, handle complaints, and...


  • Goa, India Helmerich & Payne Full time

    Job Title: Platform Support EngineerHelmerich & Payne is seeking a skilled Platform Support Engineer to join our IT team. This role is critical in ensuring the smooth operation, support, and enhancement of our data analytics, CRM, and various enterprise solutions.Key Responsibilities:Platform Administration: Manage and maintain Alteryx, Salesforce, and other...


  • Goa, Goa, India Confederation of Indian Industry Full time

    Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions and check for customer understanding and acceptance - Recommend new products...


  • Goa, India Open Destinations Full time

    Job Title: Customer Support ManagerDepartment: Customer ServicesReporting To: Program ManagerLocation: Panaji, Goa - IndiaJob Type: Work from officeCompany OverviewAt Open Destinations Limited, we pride ourselves on delivering exceptional customer experiences through our cutting-edge technology. Our team of 500+ travel tech experts works tirelessly to solve...