Senior Food Service Operations Manager
1 week ago
The Senior Food Service Operations Manager at 38 Barracks Restaurant and Bar is responsible for overseeing the smooth day-to-day operations of the restaurant. This role requires a deep understanding of food and beverage services, excellent interpersonal skills, and a proactive attitude to deliver exceptional dining experiences for guests.
Key Responsibilities:- Operational Management:
- Manage restaurant operations during shifts, ensuring adherence to health, safety, and hygiene regulations.
- Handle guest complaints promptly and effectively to ensure customer satisfaction.
- Team Leadership:
- Motivate, train, and guide staff to deliver excellent service.
- Create a positive working environment that fosters teamwork and efficiency.
- Assist in staff scheduling and monitor attendance.
- Food and Beverage Expertise:
- Possess in-depth knowledge of the menu, ingredients, and preparation techniques.
- Assist in creating and modifying menus based on seasonal ingredients and customer preferences.
- Ensure bar operations run smoothly and comply with legal requirements.
- Customer Engagement:
- Build relationships with guests to encourage repeat business.
- Uphold a welcoming and friendly environment for customers.
- Exhibit an extroverted, smiling, and energetic personality to represent the restaurant's image.
- Administrative Duties:
- Monitor stock levels and coordinate with suppliers for timely replenishments.
- Assist in financial tasks such as managing budgets, overseeing daily sales, and controlling costs.
- Prepare reports and provide input for business strategy and growth.
- Education: Bachelor's degree (Graduation).
- Experience: 1-2 years in the hospitality industry, particularly in food and beverage operations.
- Skills:
- Strong knowledge of food and beverage service.
- Fluency in English (verbal and written).
- Effective communication and interpersonal skills.
- Ability to handle stressful situations with poise and professionalism.
- Outgoing, extroverted personality with a natural ability to engage with others.
- A constant smile and positive demeanor that contributes to a welcoming environment.
- High energy and enthusiasm to inspire both staff and customers.
We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience.
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