
Strategic Operations Leader
20 hours ago
We seek a seasoned professional to assume the role of Strategic Operations Leader.
The ideal candidate will have 4-7 years of experience in team management and client retention. Key responsibilities include:
- Leading a team of up to 30 individuals, driving developmental plans and achieving targets.
- Building strong, productive relationships with clients to meet fortnightly and monthly retention targets.
- Recruiting, training, and retaining top talent, ensuring timely resolution of client complaints.
- Supporting field sales teams to meet revenue and client retention targets through systematic follow-ups and timely closures.
- Conducting daily calls with clients to ensure their needs are met and satisfaction is achieved.
Key qualifications include:
- Strong leadership and interpersonal skills.
- Proven track record in client relationship building and retention.
- Excellent communication and problem-solving abilities.
- Ability to work effectively in a fast-paced environment.
Benefits include:
- Opportunity for career growth and professional development.
- Collaborative work environment with a dynamic team.
- Competitive compensation package including bonuses and benefits.
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