Operational Service Delivery Lead

Job OpportunityWe are seeking an experienced Operations Leader with a proven track record of managing large-scale operations in Banking, Financial Services, and Insurance (BFSI).The ideal candidate will bring 15+ years of experience in setting up, transitioning, and managing large operations teams, working with global clients across North America, Middle...

Senior Executive Customer CareA career as a Senior Executive in Customer Care offers an opportunity to lead a team of professionals dedicated to delivering exceptional customer experiences.The role involves overseeing and managing customer care operations, ensuring high-quality service delivery and resolving complex issues that require senior-level...

Job SummaryThe IT Service Desk Lead oversees the 24x7 global Support Centre, managing Supervisors and frontline staff to deliver high-quality service.This role transforms the Support Centre into a proactive, outcome-driven function that enables business productivity.Provide strategic leadership for the entire Support Centre function, covering global 24x7...

Job TitleWe are seeking a seasoned and proactive IT Service Assurance Manager to oversee the delivery of IT services in a highly regulated environment. This role is pivotal in ensuring IT services align with business needs, comply with Good Practice regulations, and support the organization's mission to deliver high-quality healthcare solutions.Key...

Job Title: Senior IT Service Management (ITSM) Specialist TrainerPosition Overview:Seeking an experienced professional trainer with over 10+ years of experience in managing IT service delivery, process governance, and continual improvement.The ideal candidate will bring expertise in ITIL frameworks, service delivery models, and enterprise ITSM tools, while...

Service Delivery ManagerAbout Hectae Analytics and Software SolutionsWe are a digital transformation consulting firm specializing in enterprise ITSM implementations, platform integrations, and service management optimization.Our team partners with clients across industries to deliver tailored, scalable, and outcome-driven solutions that enhance operational...

Key Leadership Position: Associate DirectorThe Role:We seek a seasoned leader to oversee end-to-end service delivery operations for a premium telecom customer.This critical leadership position directly influences the growth trajectory of a dynamic business vertical.Key ResponsibilitiesOperational Excellence: Lead operational improvements across the business,...

Job Description:">We are seeking a highly skilled and experienced Service Delivery Manager to oversee the operational performance of our service teams, ensuring efficient and timely delivery of electrical and mechanical services.">Key Responsibilities:">">Manage service operations to ensure high levels of customer satisfaction and operational...

Logistics Operations LeadThe ideal candidate will be responsible for overseeing end-to-end post-purchase journey on our marketplace.Key Responsibilities:Oversight of seller-side dispatches: timely packing, order readiness and minimal post-order out-of-stock situations.Management of 3PL relationships and accountability on pickup/delivery service level...

Job SummaryWe are seeking a skilled Last Mile Delivery Operations Manager to lead our delivery operations team. As a key member of our logistics team, you will be responsible for ensuring timely deliveries and optimized routes within the hub.About the RoleLast Mile Operations: Manage end-to-end last mile delivery operations within the hub, ensuring timely...