IT Services Delivery Expert

Job Title: Senior IT Service Management (ITSM) Specialist TrainerPosition Overview:Seeking an experienced professional trainer with over 10+ years of experience in managing IT service delivery, process governance, and continual improvement.The ideal candidate will bring expertise in ITIL frameworks, service delivery models, and enterprise ITSM tools, while...

Company DescriptionElectro – The Car Diagnose Experte is Kerala's leading German premium car workshop, specializing in diagnostics, repairs, and servicing of luxury vehicles like BMW, Mercedes, Porsche, and Mini Cooper. We are expanding our team to provide world-class service to our clients.Role DescriptionWe are looking for a customer-focused Service...

Job Title: Employee Service ManagerWe are seeking an enthusiastic and service-oriented professional to fill this role.This position is responsible for addressing employee queries related to payroll, HR policies, benefits, and other internal processes.The ideal candidate will have strong communication skills, basic HR/payroll knowledge, and a passion for...

Job Overview:We are seeking a highly skilled Customer Care professional to manage and coordinate service requests, liaise with partners, and ensure timely resolution of customer issues.Main Responsibilities:Handle customer inquiries via phone and emailMaintain accurate records and reportsCollaborate with other departments to meet customer service goals and...

Service Delivery ManagerAbout Hectae Analytics and Software SolutionsWe are a digital transformation consulting firm specializing in enterprise ITSM implementations, platform integrations, and service management optimization.Our team partners with clients across industries to deliver tailored, scalable, and outcome-driven solutions that enhance operational...

Job SummaryThe IT Service Desk Lead oversees the 24x7 global Support Centre, managing Supervisors and frontline staff to deliver high-quality service.This role transforms the Support Centre into a proactive, outcome-driven function that enables business productivity.Provide strategic leadership for the entire Support Centre function, covering global 24x7...

Key Responsibilities:Promote a positive work culture and ensure punctual delivery of high-quality service.Prioritize client retention and exhibit a passionate commitment to delivering quality service.Collaborate effectively within a team and demonstrate initiative when working independently.Uphold honesty and integrity, fostering a family-oriented...

Key Responsibilities:Oversee end-to-end HR service delivery processes, including onboarding, employee data management, payroll coordination, benefits administration, and offboarding.Ensure compliance with labor laws, data privacy regulations, and organizational HR policies.Manage and optimize HR service platforms.Lead continuous improvement initiatives to...

TCS is Hiring for Delivery Manager RoleExperience- 8 to 11 yearsLocation- MumbaiJob Description:Operational Functions: • Coordinate the operations for both Imports & Exports departments, monitoring workflows and management of resources to ensure and verify timely and accurate operational processes.• Ensure speedy delivery of cargo to customers.•...

Senior Executive Customer CareA career as a Senior Executive in Customer Care offers an opportunity to lead a team of professionals dedicated to delivering exceptional customer experiences.The role involves overseeing and managing customer care operations, ensuring high-quality service delivery and resolving complex issues that require senior-level...