Performance Enhancement Specialist

4 days ago


Anantapur, Andhra Pradesh, India beBeeAnalytical Full time ₹ 6,00,000 - ₹ 12,00,000
Quality Assurance Expert

We are seeking a highly skilled Quality Assurance Expert to join our team. The successful candidate will be responsible for monitoring and evaluating calls/chats to ensure quality standards, providing feedback and coaching to enhance performance, identifying process gaps and suggesting improvements, and ensuring compliance with organizational guidelines.

This is an excellent opportunity for individuals with strong communication and analytical skills who are passionate about delivering exceptional results in a fast-paced environment.

About the Role:

  • Monitor and evaluate calls/chats to ensure quality standards
  • Provide feedback and coaching to enhance performance
  • Identify process gaps and suggest improvements
  • Ensure compliance with organizational guidelines

Key Qualifications:

  • Strong communication and analytical skills
  • Prior QA experience in BPO preferred
  • Knowledge of E-Commerce domain will be an added advantage
  • Ability to work in a fast-paced environment

About Us:

  • Work with a global leader in outsourcing solutions
  • Be part of a dynamic and supportive team
  • Career growth and learning opportunities


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