Voice Process Leader Position

Lead Creative StrategistJob Title: Lead Creative Strategist - Campaign CopywriterLocation: Solapur, IndiaExperience: Up to 5 yearsWe're seeking an accomplished leader in campaign copywriting to drive creative growth. As a key member of our team, you'll conceptualize and execute impactful campaigns that resonate with diverse audiences.Key...

Job Title: Process Optimizer – Voice Operations LeadOur organization is seeking a seasoned professional to lead voice-based BPO teams.Key Responsibilities:Lead process optimization across multiple teams/projectsManage performance metrics and ensure service level adherenceSupervise team leads, trainers, and quality assurance specialistsCollaborate with...

The Role of International Voice Process AnalystJob Description:We are seeking a highly motivated and organized individual to join our team as an International Voice Process Analyst. This is an exciting opportunity to work with a dynamic organization and be a part of a global customer experience and technology consulting services provider.In this role, you...

Job Title: Voice Model DeveloperWe are seeking an experienced Voice Model Developer to join our team and contribute to the development of high-quality voice models for enterprise-class voice solutions.Key Responsibilities:Design, develop, and fine-tune deep learning models for voice synthesis (e.g., TTS, voice cloning).Implement and optimize neural network...

Transform Business Outcomes as a Senior Operations LeaderAs a Senior Operations Leader, you will have the opportunity to drive efficiency and productivity in a fast-paced international environment. Your primary responsibility will be to lead a team of 40+ FTEs, developing and implementing operational strategies to meet business objectives.Key...

Job Title: Operations ManagerThe role of an Operations Manager is pivotal in ensuring seamless execution of various operations within the organization.Key Responsibilities:Oversee a team of supervisors, team leaders, and agents to meet performance metrics and standards.Monitor call quality, customer satisfaction, and agent productivity.Develop strategies to...

L3 UCCE and Release Management RoleDuration: 10+ years of experience in a related field.Support Cisco UCCE, UCCX, PCCE solutions and third-party call recording platforms.Familiarity with Cisco ICM, CCMP, CVP, CUIC, and troubleshooting principles.Create knowledge base articles in Cisco UCCE and IPT platforms.Understand VOIP protocols such as SIP, H.323, and...

Job Title: Strategic Process Innovation LeaderWe are seeking a highly experienced professional to drive operational excellence initiatives across the Financial and Accounting (F&A) process, encompassing Revenue-to-Receipts (R2R), Procure-to-Pay (P2P), Order-to-Cash (O2C), and Financial Planning and Analysis (FP&A). The ideal candidate will possess 10+ years...

We are seeking a seasoned Sales Leader to spearhead our enterprise sales efforts in the Indian market. The ideal candidate will possess a deep understanding of the Indian enterprise market across various verticals.This is a strategic role that requires the ability to plan, build, and convert accounts to drive significant growth. Key responsibilities...

Job Title: AI Innovation LeaderWe are seeking a highly skilled AI Innovation Leader to join our team.Job Description:The successful candidate will lead the development of cutting-edge voice AI systems and intelligent agents. Responsibilities include designing, developing, and deploying advanced AI models and systems that deliver exceptional user experiences...