Ecommerce Growth Strategist

1 day ago

Bengaluru, Karnataka, India Servify Full time

At Servify, we are seeking a highly motivated and experienced Ecommerce Growth Strategist to drive the growth and success of our business on major e-commerce platforms. The ideal candidate will be responsible for building new business pipelines and managing end-to-end e-commerce initiatives across the organization.

About the Role

This is a unique opportunity to join our team and make a significant impact on our business. As an Ecommerce Growth Strategist, you will be responsible for:

  • Building relationships with brands and increasing our business with e-commerce partners and clients/brands;
  • Owning the month-on-month top-line growth of plan sales in Amazon and Flipkart;
  • Handling the end-to-end seller account journey on e-commerce platforms;
  • Ensuring listing and maintenance of page hygiene of Servify products selling in all e-commerce platforms;
  • Coordinating with e-commerce POC for solving daily operational issues and building overall understanding of the ecosystem for faster TAT;
  • Building innovation and bringing new ideas to grow the business;
  • Guarding customer experience through customer-centric decision making, policies, and processes;
  • Building and maintaining data trackers for tracking the sales, traffic, and conversion of every product line;
  • Continuously benchmarking with like-to-like industry competitors (India/Global, Offline/Online), and building scope for deliverables;
  • Collaborating with multiple cross-functional teams within the org, managing diverse efforts, leveraging the teams for synergies, and delivering great sales/consumer outcomes;
  • Building process documents capturing seller central learnings, POCs, how to reduce TAT etc;
  • People management – Team's KRAs & People Development;
  • New Business – Explore new opportunities outside the established platforms.
Requirements

To be successful in this role, you will need to have:

  • 10+ years experience in individual contributor role, well-versed with e-commerce tools and eco-system;
  • 6 to 8 years' work experience in e-commerce;
  • Preferred work experience to handle seller support in Amazon, Flipkart;
  • Should be analytical and metrics-driven;
  • Entrepreneurial drive and demonstrated ability to achieve stretch goals in a fast-paced environment;
  • Ability to work as an independent contributor, work without supervision;
  • Experience in managing mid-size team (3-5 Members);
  • Passionate for growing the business;
  • Adaptable to changes and understanding of software product;
  • Go-getter attitude with good communication skills;
  • $120,000 - $180,000 per annum (based on experience) + benefits.

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