Channel Support Expert

10 hours ago


Mumbai, Maharashtra, India Lodha Ventures Full time
About the Opportunity

We are seeking a highly skilled Real Estate Partnerships Specialist to join our team at Lodha Ventures. As a key member of our partnerships team, you'll be responsible for providing exceptional support and assistance to our channel partners, including real estate agents, brokers, and other affiliated professionals.

Your main objective will be to ensure a seamless experience for our channel partners, addressing their inquiries, resolving issues, and providing them with the necessary tools and resources to thrive in their partnership with our company.

We estimate that the salary for this role is around $80,000 per year, depending on experience and location.

Responsibilities:

  • Serve as the primary point of contact for channel partners, responding promptly and professionally to their inquiries via various channels (phone, email, chat, etc.).
  • Provide technical support and troubleshooting assistance for any issues or concerns raised by channel partners regarding our systems, software applications, tools, and resources.
  • Collaborate with internal teams, such as Finance, Sales, Operations, to escalate and resolve complex technical issues that require additional expertise or resources.
  • Assist channel partners with onboarding processes, including account setup, access to online platforms, and training on company tools and resources.
  • Monitor and track the progress of partner inquiries and requests, ensuring timely follow-up and resolution while maintaining accurate records in the helpdesk system.

Requirements:

  • Bachelor's degree in Business Administration, Real Estate, or a related field.
  • Advanced proficiency in MS Excel, including data analysis, formulas, pivot tables, and macros.
  • Proven experience in a customer service or helpdesk role, preferably within the real estate industry or a similar sales-oriented environment.

  • Channel Setup Expert

    4 weeks ago


    Navi Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    Job OverviewIDFC FIRST Bank is seeking an experienced Channel Setup Expert to provide operational support for Wholesale Banking products. The ideal candidate will have 5-10 years of experience and a strong understanding of treasury, trade finance, and cash management solutions.About the RoleThis is a specialist position that requires close collaboration with...

  • Senior Expert Liaison

    10 hours ago


    Mumbai, Maharashtra, India COLIFT Expert Network Full time

    About COLIFT Expert NetworkCOLIFT is a leading European expert network platform connecting businesses with a vast network of pre-vetted consultants and freelance experts. We facilitate on-demand primary insights from a global professional network.About the RoleThis role plays a vital part in ensuring clients have access to the best expertise. As a key point...


  • Mumbai, Maharashtra, India COLIFT Expert Network Full time

    About COLIFT Expert NetworkCOLIFT Expert Network is a leading European platform that connects businesses with a vast network of pre-vetted consultants and freelance experts. We enable on-demand primary insights from a global professional network.About the RoleYou will play a vital role in ensuring clients receive top-quality expertise. As the primary point...


  • Mumbai, Maharashtra, India COLIFT Expert Network Full time

    About COLIFT Expert NetworkCOLIFT is a pioneering European expert network platform that connects businesses with a large pool of pre-screened consultants and freelance experts. We provide instant access to global professionals' insights.About the JobIn this role, you will be responsible for ensuring clients receive the best possible support. You will act as...


  • Mumbai, Maharashtra, India Awign Expert Full time

    About Awign ExpertAwign Expert is a leading provider of cutting-edge middleware solutions. We are committed to delivering exceptional support services to our clients.Salary PackageThe salary for this role is estimated at ₹ 1,500,000 - ₹ 2,500,000 per annum, based on the candidate's qualifications and experience.Job DescriptionWe are seeking a highly...


  • Mumbai, Maharashtra, India Axis Bank Full time

    Job DescriptionAxis Bank is looking for a skilled Channel Support Team Specialist to join our team.Role OverviewThe Channel Support Team Specialist will be responsible for providing support to our customers across various channels, including phone, email, and chat.Key ResponsibilitiesHandling customer inquiries and resolving issues in a timely and...


  • Mumbai, Maharashtra, India COLIFT Expert Network Full time

    About COLIFT Expert NetworkCOLIFT Expert Network is a leading European platform that connects businesses with pre-vetted consultants and freelance experts. We provide on-demand primary insights from a global professional network.About the RoleThe Client Services team at COLIFT plays a vital role in ensuring our clients have access to the best possible...


  • Mumbai, Maharashtra, India Axis Bank Full time

    Channel Support Professional Role Axis Bank is seeking an experienced professional to join our Channel Support Team. About the Role We are looking for a skilled Channel Support Professional who can handle inquiries, provide solutions and ensure seamless customer experiences. Key Responsibilities Respond to customer inquiries via phone, email and other...


  • Mumbai, Maharashtra, India ConnectWise Full time

    About the Role:The Technical Support Expert at ConnectWise is responsible for providing top-notch technical assistance to our partners. This role involves working closely with cross-functional teams to diagnose and resolve product issues, ensuring a seamless experience for our partners.Key Responsibilities:Collaborate with teams to troubleshoot and document...


  • Navi Mumbai, Maharashtra, India IDFC FIRST Bank Full time

    **Job Title:** Channel Setup Solutions Expert**Job Purpose:To provide operational support for the entire gambit of Wholesale Banking products offered by IDFC FIRST Bank, ensuring all processes are adhered to as per the documented process.**Roles & Responsibilities:Execute and complete end-to-end implementation of treasury, trade finance, and cash management...


  • Mumbai, Maharashtra, India Axis Bank Full time

    Job OverviewThe Channel Support Team at Axis Bank is responsible for providing excellent customer service to our clients. The ideal candidate will have a strong understanding of the banking industry and excellent communication skills.Estimated Salary RangeThe estimated salary for this position ranges from ₹6,00,000 to ₹10,00,000 per annum, depending on...


  • Mumbai, Maharashtra, India TekPillar Full time

    **Job Title:** Channel Sales Director**About the Role:** We are seeking an experienced Channel Sales Director to join our dynamic team at TekPillar. This mid-level position is located in one of our branches and involves full-time employment with a minimum of 2 years of work experience in core sales and marketing.**Key Responsibilities:Sales Strategy...

  • Sales Officer

    4 weeks ago


    Mumbai, Maharashtra, India 2coms Full time

    Job DescriptionWe are seeking an experienced Sales Officer to join our team at 2coms in Mumbai. As a Sales Officer, you will be responsible for identifying and appointing dealers to increase market penetration and reach.Your key responsibilities will include analyzing and comparing sales plans with the previous year's base, implementing appropriate sales...


  • Mumbai, Maharashtra, India UPMAN PLACEMENTS LIMITED Full time

    Job OverviewWe are seeking an experienced Channel Development Specialist to join our team at UPMAN PLACEMENTS LIMITED.About the RoleThis is a fantastic opportunity for a skilled professional to drive business growth by building and maintaining strategic partnerships with real estate agencies, brokers, and other channel partners.Key ResponsibilitiesBolster...


  • Mumbai, Maharashtra, India Twixor Full time

    We are seeking a highly skilled Technical Support Operations Expert to join our team at Twixor. This role will involve providing exceptional technical support to our growing customer base.As a Technical Support Operations Expert, you will be responsible for handling technical queries and resolving issues in a timely and professional manner. You will utilize...


  • Mumbai, Maharashtra, India Tata Consultancy Services Full time

    We are seeking a highly skilled Technical Support Expert to join our team at Tata Consultancy Services, a global leader in the technology industry.Key Responsibilities:Respond promptly and professionally to customer inquiries, resolving technical issues efficiently.Document all support calls thoroughly, tracking incidents and requests from identification...


  • Mumbai, Maharashtra, India Axis Bank Full time

    Job TitleRL - PSSG:Channel Support Team SpecialistAbout the JobWe are looking for a highly skilled and experienced Technical Channel Support Professional to join our team at Axis Bank.Key ResponsibilitiesPossess 5-8 years of experience in channel support with a strong focus on customer satisfaction.Contribute to the success of our team by providing...


  • Mumbai, Maharashtra, India COLIFT Expert Network Full time

    About COLIFT Expert NetworkCOLIFT Expert Network is a leading European expert network platform that provides businesses with access to a vast network of pre-vetted consultants and freelance experts. Our platform offers on-demand primary insights from a global professional network.About the PositionThis role is critical in ensuring clients receive the best...

  • Channel Sales Manager

    10 hours ago


    Mumbai, Maharashtra, India Saptang Labs Private Limited Full time

    Job Title: Channel Sales ManagerWe are seeking a skilled Channel Sales Manager to join our team in Mumbai. As a key member of our sales organization, you will be responsible for driving partnerships with System Integrators (SIs), Value-Added Resellers (VARs), and Distributors for our innovative SaaS-based solutions.Key Responsibilities:Identify, onboard, and...

  • Head of Channel Sales

    3 weeks ago


    Mumbai, Maharashtra, India Talent Corner Full time

    Job DescriptionTalent Corner is seeking a highly skilled Head of Channel Sales & Partnerships to join our team in Mumbai. As a key member of our sales leadership, you will be responsible for designing and implementing effective sales strategies to drive business growth through our channel partners.About the RoleYou will lead the development of incremental...