International Voice Communication Specialist

4 weeks ago


Pune, Maharashtra, India FLY Consulting Services Full time

Company Overview

FLY Consulting Services is a leading placement company serving diverse regions across India. We provide comprehensive staffing solutions, connecting businesses with top talent. Our specialized team in Hyderabad delivers expert recruitment services, ensuring client needs are met.

Job Overview

We seek a Junior Voice International professional to join our team on a full-time basis. This role is based in Pune Division or Hyderabad, requiring 1 to 3 years of work experience. The ideal candidate will possess excellent language fluency and communication skills to serve our clients effectively.

Key Responsibilities

  • Facilitate international communication by translating and conveying messages accurately across languages.
  • Provide excellent customer service by understanding client needs and responding professionally to queries and concerns.
  • Utilize voice modulation techniques to communicate effectively over different platforms.
  • Collaborate with teams to ensure consistent and clear communication across all departments and client interactions.
  • Conduct cultural assessments to better understand and connect with international clients and colleagues.
  • Identify and troubleshoot communication barriers, offering strategic solutions to enhance conversation fluidity.

Requirements

  • Fluency in multiple languages to facilitate effective communication with diverse client bases.
  • Excellent communication skills, both verbal and written, to ensure clarity and professionalism in all interactions.
  • Cultural awareness to navigate and respect cultural differences in a global working environment.
  • Customer service orientation to prioritize and address client needs promptly and courteously.
  • Voice modulation skills to adapt tone and clarity according to different communication scenarios.
  • Problem-solving skills to identify and resolve issues efficiently, ensuring smooth operations.
  • Attention to detail to maintain accuracy and quality in all communication tasks and documentation.


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