Customer Service Representative

3 weeks ago


Pune, Maharashtra, India 2coms Full time
Job Opportunity

About the Role
2coms is seeking a skilled Customer Service Representative to join our team in Pune. As an International Voice Support Specialist, you will be responsible for handling inbound calls, solving customer queries, and providing exceptional support to our clients.

Responsibilities
  • Answer customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and recommendations to customers.
  • Handle customer complaints and concerns in a courteous and professional manner.

Requirements

  • Qualification: Any Undergraduate / Graduate / Postgraduate degree.
  • Excellent English communication skills, both verbal and written.
  • Flexible to work in rotational shifts.
  • Knowledge of customer service principles and practices.

Benefits

  • Opportunity to move laterally within the organization.
  • Both sides cab facility.
  • Incentives.


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