Technical Support Specialist

2 weeks ago


Hyderabad, Telangana, India ServiceNow Full time
Job Description

We are seeking a skilled and experienced Technical Support Engineer to join our team at ServiceNow. In this role, you will be responsible for resolving technical cases created by customers, providing amazing customer support experiences, and using your skills to answer customer questions and resolve issues.

Key Responsibilities:

  • Resolve technical cases created by customers
  • Provide customer support experiences
  • Use technical skills to answer customer questions and resolve issues
  • Collaborate with other teams for complex cases
  • Contribute to process and product improvements

Qualifications:

  • Bachelor's degree in Computer Science or related field
  • 2+ years of customer-facing technical support experience
  • Strong technical skills, including server-side object-oriented JavaScript, Unix Shell scripting, and Windows scripting
  • Experience with server administration, remote administration, and troubleshooting tools
  • Good understanding of object-oriented programming skills and database concepts

Preferred Skills:

  • Experience working with the ServiceNow platform
  • Understanding of JavaScript and Eclipse IDE
  • Previous experience in software development or consulting

About ServiceNow:

ServiceNow is an equal opportunity employer and welcomes candidates from diverse backgrounds. We value inclusivity and believe that unique experiences enrich our team.



  • Hyderabad, Telangana, India Intellitech IQ Consultancy Full time

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Intellitech IQ Consultancy. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, including diagnosis and resolution of IT issues, as well as ensuring seamless operation...


  • Hyderabad, Telangana, India Rightpath Computer Technologies Pvt Ltd Full time

    Key Responsibilities:We are seeking a skilled Technical Support Specialist to join our team at Rightpath Computer Technologies Pvt Ltd. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers via phone, email, and in-person.Requirements:Basic technical knowledge of PCsBasic knowledge of MS Outlook...


  • Hyderabad, Telangana, India Inventionyard Full time

    We’re seeking a talented technical support specialist to join our team at Inventionyard Pvt Ltd. This role will be based in Hyderabad and Bengaluru locations.As a technical support specialist, you will be responsible for providing top-notch support to our clients. Your excellent communication skills, knowledge of technical support, and trouble shooting...


  • Hyderabad, Telangana, India Rightpath Computer Technologies Pvt Ltd Full time

    Skill Requirements:Proficiency in basic PC technical knowledgeAbility to troubleshoot MS Outlook, internet, and networking issuesUnderstanding of Windows XP operating systemsEffective communication and teamwork skillsOpportunities for career growth and developmentAt Rightpath Computer Technologies Pvt Ltd, we are seeking a skilled Technical Support...


  • Hyderabad, Telangana, India Next Education Full time

    Technical Support Role at Next EducationWe are seeking a skilled Technical Support professional to join our team at Next Education. As a Technical Support Specialist, you will play a crucial role in helping our customers resolve technical issues and improve their overall experience.Key Responsibilities:Analyze customer feedback to identify the root cause of...


  • Hyderabad, Telangana, India Next Education Full time

    At Next Education, we're looking for a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for helping customers resolve technical issues by analyzing feedback and using your technical expertise. You will also be proactive in detecting problems before they happen. Your goal will be to provide...


  • Hyderabad, Telangana, India Rightpath Computer Technologies Pvt Ltd Full time

    Key Responsibilities:We are seeking a skilled Technical Support Specialist to join our team at Rightpath Computer Technologies Pvt Ltd. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers via phone, email, or in-person.Key Skills:Basic technical knowledge of PCsBasic knowledge of MS Outlook...


  • Hyderabad, Telangana, India Inventionyard Full time

    Job Title: Tech SupportAt Inventionyard, we are looking for a skilled Tech Support Specialist to join our team. As a Tech Support Specialist, you will be responsible for providing timely and effective technical assistance to our customers.Key Responsibilities:Provide technical support via phone, email, and chat to resolve customer issues.Analyze and...


  • Hyderabad, Telangana, India FLY Consulting Services Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at FLY Consulting Services. As a Technical Support Specialist, you will be responsible for handling international technical chat on technical queries.ResponsibilitiesHandling International Technical Chat on Technical QueriesFlexibility to work 24/7 ShiftsRequirementsPlus...


  • Hyderabad, Telangana, India Mi3 Full time

    Technical Support Specialist The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams.Key ResponsibilitiesReproduce customer environment and run testsManage and address electronic...


  • Hyderabad, Telangana, India Inventionyard Full time

    Job Title: Technical Support SpecialistAbout the Role: As a Technical Support Specialist at Inventionyard, you will be responsible for providing top-notch technical assistance to our clients. This involves troubleshooting, resolving, and escalating technical issues in a timely and efficient manner.Key Responsibilities:Investigate and resolve technical issues...


  • Hyderabad, Telangana, India Oracle Full time

    Job Title: Technical Support Specialist Job Summary:We are seeking a highly motivated and skilled Technical Support Specialist to join our Oracle Support Services team. As a Technical Support Specialist, you will be responsible for delivering exceptional customer service and technical support to our clients. Key Responsibilities:Provide technical support...


  • Hyderabad, Telangana, India Amazon Development Centre (India) Private Limited Full time

    About the RoleWe are seeking an experienced Technical Support Specialist to join our team at Amazon Development Centre (India) Private Limited. As a Technical Support Specialist, you will be responsible for providing technical support to our customers and ensuring that our software solutions meet the highest standards of quality.Key ResponsibilitiesProvide...


  • Hyderabad, Telangana, India Microsoft Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Microsoft Advertising. As a Technical Support Specialist, you will play a critical role in providing advanced technical support for Microsoft online advertising global sales teams.ResponsibilitiesPerform deep technical investigations to isolate and solve complex...


  • Hyderabad, Telangana, India FLY Consulting Services Full time

    Job OverviewWe are looking for a skilled Technical Support Specialist to join our team at FLY Consulting Services. In this role, you will be responsible for providing top-notch technical support via voice calls to our clients.


  • Hyderabad, Telangana, India Productsup Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Productsup. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients, resolving technical issues, and collaborating with our internal teams to ensure seamless support experiences.Key...


  • Hyderabad, Telangana, India TERAFINA SOFTWARE SOLUTIONS PRIVATE LIMITED Full time

    Job Title: NCR VoyixAbout the Role:We are currently seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing 3rd-level technical software application support and resolving customer cases.Responsibilities:- Provide technical assistance and remote troubleshooting support as...


  • Hyderabad, Telangana, India Highspot Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Highspot. As a Technical Support Specialist, you will be responsible for providing first-level technical support to end-users via phone, email, or chat, addressing hardware, software, and network-related issues.Key ResponsibilitiesProvide technical support to...


  • Hyderabad, Telangana, India ModMed Full time

    Technical Support and Services SpecialistWe are seeking a skilled Technical Support and Services Specialist to join our IT team at ModMed. As a Technical Support and Services Specialist, you will provide front-line user support for all internal tools and technologies, troubleshoot technical challenges, and improve the user experience by contributing to...


  • Hyderabad, Telangana, India Oracle Full time

    About the Role:We are seeking a highly skilled Technical Support Specialist to join our Oracle Hospitality Support team. As a Technical Support Specialist, you will be responsible for delivering post-sales support and solutions to our customers in the hospitality industry.Key Responsibilities:Resolve post-sales technical customer inquiries via phone and...