IT Support Professional

3 days ago

Delhi Gurgaon Gurugram, India beBeeIt Full time ₹ 4,00,000 - ₹ 8,00,000

Job Summary

This IT Support Professional role is an excellent opportunity to gain hands-on experience in providing operational and guest-facing IT solutions within the hospitality industry.

About the Role

You will be responsible for providing day-to-day support of all internal hotel IT systems, minimizing any system outages and ensuring smooth operations. You will also be required to record any IT-related issues that arise and communicate them to the IT Manager, ensuring that any issues requiring further attention are addressed promptly.

Your Responsibilities

  1. IT Systems Support: Assist with the maintenance and troubleshooting of all internal hotel IT systems to ensure seamless operations.
  2. Issue Tracking & Reporting: Record and track IT-related issues, communicating them to the IT Manager and escalating as necessary.
  3. System Improvement Suggestions: Identify areas for improvement within the hotel's IT systems and recommend enhancements to the IT Manager.

Required Skills and Qualifications

  • IT Experience: Previous experience in IT, preferably within the hotel, leisure, or service sectors.
  • Technical Skills: Familiarity with Microsoft systems and applications, knowledge of hotel applications such as Fidelio and Micros is preferred.
  • Organizational & Interpersonal Skills: Strong organizational abilities, excellent communication skills, and the ability to work well with both team members and guests.
  • Current Technical Knowledge: Up-to-date knowledge of technology trends and technical skills to support hotel IT systems effectively.

Benefits of Working with Us

This role offers a unique opportunity to gain hands-on experience in IT support within the hospitality industry. You will have the chance to work with a range of technologies and develop your skills in a dynamic environment.

We offer a supportive and collaborative work environment, with opportunities for professional growth and development. If you are looking for a challenging and rewarding role, we encourage you to apply.

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