
Application Support Professional
16 hours ago
We are seeking an experienced Application Support Professional to join our Managed Services team.
- Job Summary:
- Provide technical support for 3rd party and home-grown applications
- Perform detailed log analysis and root cause analysis
- Create and document application infrastructure requirements
- Interface with customers and external stakeholders
Key Responsibilities:
- Support the development and maintenance of applications
- Analyze and troubleshoot technical issues
- Collaborate with cross-functional teams
- Communicate effectively with customers and stakeholders
Required Skills and Qualifications:
- Technical Requirements:
- Minimum of 6-8 years of help desk experience
- Min 8 years of experience in application support
- Familiarity with API s, SFTP, Mulesoft, MoveIT, FinOPS
- Experience with ticketing systems and change management
- General Window Desktop/Windows Server support experience
- Soft Skills:
- Technical troubleshooting and problem-solving capabilities
- Approach projects and problems with a security-first mindset
- Solid communicator with excellent written and verbal interpersonal skills
- Team-oriented collaborator willing to share knowledge and experience
Benefits:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
Why This Role?
- This is an opportunity to work with a top-notch team and contribute to the success of our organization
- We offer competitive compensation and benefits packages
- Professional growth and development opportunities
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