Application Support Professional

16 hours ago


Gurgaon, Haryana, India beBeeApplication Full time ₹ 1,04,000 - ₹ 13,08,780
Application Support Professional

We are seeking an experienced Application Support Professional to join our Managed Services team.

  • Job Summary:
  • Provide technical support for 3rd party and home-grown applications
  • Perform detailed log analysis and root cause analysis
  • Create and document application infrastructure requirements
  • Interface with customers and external stakeholders

Key Responsibilities:

  1. Support the development and maintenance of applications
  2. Analyze and troubleshoot technical issues
  3. Collaborate with cross-functional teams
  4. Communicate effectively with customers and stakeholders

Required Skills and Qualifications:

  • Technical Requirements:
  • Minimum of 6-8 years of help desk experience
  • Min 8 years of experience in application support
  • Familiarity with API s, SFTP, Mulesoft, MoveIT, FinOPS
  • Experience with ticketing systems and change management
  • General Window Desktop/Windows Server support experience
  • Soft Skills:
  • Technical troubleshooting and problem-solving capabilities
  • Approach projects and problems with a security-first mindset
  • Solid communicator with excellent written and verbal interpersonal skills
  • Team-oriented collaborator willing to share knowledge and experience

Benefits:

  • Medical, Dental, and Vision Insurance
  • 401(k)
  • Paid company holidays
  • Paid time off
  • Paid parental and caregiver leave

Why This Role?

  • This is an opportunity to work with a top-notch team and contribute to the success of our organization
  • We offer competitive compensation and benefits packages
  • Professional growth and development opportunities


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