Windows Support Specialist

2 days ago


Thrissur, Kerala, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,40,000

We are seeking a highly skilled IT professional to fill a crucial role in our organization. As a Senior Technical Process Executive, you will be the first point of contact for customers seeking assistance with Microsoft Windows & O365 issues.

Key Responsibilities:

  • Provide fast, clear, and effective solutions through chat support.
  • Create a positive experience by showing empathy and patience while troubleshooting.
  • Use your technical expertise to diagnose and resolve complex problems.

Requirements:

  • Typing speed of 35 WPM or higher (mandatory)
  • Prior experience in technical support via chat in Business to Customer
  • Excellent written and verbal communication skills
  • Any Graduate or Postgraduate (Degree Certificate & Consolidated Marksheet mandatory)
  • Hands-on experience troubleshooting Microsoft Windows & O365 queries
  • Certifications like Microsoft Certified: Azure Fundamentals or M365 Fundamentals are a strong plus

We offer a dynamic work environment where you can grow your career with a global leader. If you're passionate about troubleshooting and customer service, this is an ideal opportunity to deliver exceptional support via chat.



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