
Global Outreach Specialist
3 days ago
Company Description
Grand Royal Tours is a premier international tour operator with 21 years of expertise in crafting exceptional travel experiences across more than 100 countries.
We combine global reach with local understanding and specialize in all-inclusive international packages with Tamil-speaking tour managers, making worldwide exploration accessible to travelers from South India.
Our professionals handle everything, from visa processing to custom itineraries, group departures, corporate travel, and MICE arrangements.
With expert destination knowledge, all-inclusive packages, effortless booking processes, and customer support, we ensure unforgettable travel experiences.
Job OverviewThis full-time role involves making outbound calls to potential customers, providing detailed information about our travel packages, answering customer inquiries, and handling bookings.
Key responsibilities include following up on leads, maintaining customer databases, and ensuring customer satisfaction through professional communication and problem-solving.
Qualifications and Skills- Excellent communication and interpersonal skills in Tamil, English, and Hindi
- Experience in customer service and outbound calling
- Strong persuasion and negotiation skills
- Proficiency in using CRM software and maintaining customer databases
- Ability to work independently and as part of a team
- High school diploma or equivalent; a degree in Business Administration or a related field is beneficial
As a Telecaller, you will have the opportunity to work with a reputable international tour operator and contribute to delivering exceptional travel experiences.
Our company culture values professionalism, teamwork, and customer satisfaction.
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