Service Delivery Specialist

4 days ago

Dindigul, Tamil Nadu, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000

Job Title: Service Delivery Specialist

Key Responsibilities:

  • Manage IT incidents via phone, email, chat, and web portal.
  • Track and resolve issues using Manage Engine and ADX tools.
  • Assign tasks to engineers and ensure timely closure.
  • Ensure HP warranty and AMC support coverage for all equipment.
  • Maintain data management and reporting accuracy.

Requirements:

  • Minimum 2 years of experience in IT support or a related field.
  • Strong problem-solving and analytical skills.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Proficiency in using Manage Engine and ADX tools.

Benefits:

  • Opportunity to work with a leading company in the industry.
  • Competitive salary and benefits package.
  • Chance to develop your skills and career in IT support.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • The chance to work on a variety of projects and challenges.

How To Apply: If you are a motivated and experienced professional looking for a new challenge, please submit your application today.

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