Service Delivery Expert

Job Title: Service Delivery LeadThis is a leadership role that oversees the customer service process, ensuring prompt and effective resolution of customer queries.The successful candidate will have a strong background in managing teams and providing expert-level support to customers.Key Responsibilities:Oversee the customer service process to ensure...

Job TitlePre-Sales Manager - Cyber Security SolutionsWe are seeking a seasoned professional to join our IT Infrastructure Managed Services team. This role demands a strategic thinker with a strong understanding of IT service delivery, technical solutioning, and customer engagement.You will work closely with sales and delivery teams to create compelling,...

Customer Service Delivery ExpertDelivering exceptional customer service and operational excellence is at the forefront of this role. As a key player in our service center operations, you will be instrumental in providing top-notch support to clients.Your responsibilities will include addressing client inquiries, processing transactions accurately, and...

Job OpportunityWe are seeking an experienced Field Supervisor to join our team. As a key member of our operations, you will play a crucial role in ensuring seamless service delivery.Key Responsibilities:Coordinate with employees and customers to guarantee efficient service deliveryPlan daily schedules and allocate manpower based on callbacks receivedConduct...

Job Description JD:Taking ownership of critical incidents, coordinating with resolution parties, and establishing effective communication between stakeholders for post-incident reviewsEnsuring that systems, procedures, and methodologies are in place to support outstanding service delivery.Taking accountability for service delivery performance, meeting...

Artificial Lift Service Delivery SpecialistThe Artificial Lift Field Specialist is responsible for delivering safe, efficient and reliable service to customers.The specialist identifies opportunities to improve service delivery, implements standard work and manages risk during service execution.Responsible for service delivery at base and field...

Job Title: Project Delivery ExpertDescription:We are seeking a highly skilled Project Delivery Expert to lead our project management teams in delivering high-end customer projects and services. As the primary point of contact, you will ensure seamless project delivery, exceptional client satisfaction, and effective collaboration with cross-functional...

IT Service Solutions SpecialistJob Summary:We are seeking a highly skilled IT Service Solutions Specialist to join our team. This role requires a strategic thinker with a strong understanding of IT service delivery, technical solutioning, and customer engagement.Key Responsibilities:Stay updated on market trends and technology advancements in IT...

Service Delivery ExpertWe are seeking a self-motivated and technologically savvy professional to provide top-notch service, repairs, and commissioning of innovative solutions.As a senior service delivery expert, you will take pride in your work, ensuring that every assigned service job is completed to the customer's satisfaction, first time, every time.Key...

Key Leadership Role: Service Delivery HeadJob Summary:Lead and manage IT Infrastructure service delivery operations across India, overseeing service towers such as NOC, SOC, Data Center, Cloud Operations, and End User Computing. Ensure client satisfaction, operational efficiency, SLA compliance, and continuous performance improvement at PAN India...