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Senior Cosmetic Product Specialist
2 weeks ago
We are seeking an experienced professional to manage the creation, update and maintenance of detailed product listings for cosmetic raw materials.
Key Responsibilities:- Create and maintain accurate and up-to-date technical data, usage information, certifications, and supporting documentation for product listings.
- Collaborate with cross-functional teams to capture, interpret, and implement user feedback into product pages.
- Communicate with procurement and support teams to ensure smooth onboarding of new products based on customer feedback and industry trends.
- Creation of high-quality product documents such as Certificate of Analysis (COA), Material Safety Data Sheets (MSDS), Allergen Declaration (AD) and Technical Data Sheet (TDS).
- Ensure accurate and regulatory compliant website content, including FAQs and supporting documentation.
- Develop and curate starter kits or speciality ingredient sets tailored to customer needs, seasonal trends or promotional campaigns.
- Write and publish clear, customer-friendly usage manuals and guides for curated kits and individual ingredients.
- Enhance product images, labels and presentation assets using Canva or similar tools to improve the customer experience.
- Optimise product data display within the website theme and layout.
- Regularly communicate with customer support teams to identify common queries, information gaps and product improvement opportunities.