Team Lead

2 days ago


Malappuram, Kerala, India beBeeBackgroundVerification Full time ₹ 42,00,000 - ₹ 70,00,000

Job Title: Team Lead - Call Centre Operations

About the Role:

We are seeking a highly motivated and experienced Team Lead to manage a team of executives handling background verification processes, including employment, education, and address verifications. The ideal candidate will have excellent leadership skills and be able to motivate their team to deliver high-quality results.

Key Responsibilities:
  • Lead and motivate a team of background verification call centre executives.
  • Monitor live and recorded calls to ensure quality, accuracy and compliance with internal standards.
  • Oversee the timely closure of verification cases while ensuring adherence to defined TATs (Turnaround Times).
  • Provide ongoing coaching, feedback and performance evaluations to improve individual and team performance.
  • Handle escalations effectively and coordinate with internal departments.
  • Ensure strict adherence to data privacy, confidentiality and security protocols.
Requirements:
  • Graduated in any discipline.
  • 3-5 years of experience in a call centre environment, preferably in Background Verification or the BPO industry.
  • Strong verbal and written communication skills.
  • Proficiency in MS Excel and call monitoring tools.
  • High attention to detail and the ability to manage multiple priorities in a fast-paced environment.
About Us:

We are a leading provider of background verification services. We have been committed to providing precise and accountable employee background check services since 2002. Our focus on trust and transparency ensures that our clients have all the information they need to build a safe and trusted workforce.

Why Choose Us:
  • Be part of a company with a strong reputation in the industry.
  • Work in a dynamic, fast-paced environment where your ideas and contributions have a meaningful impact.

  • Team Lead

    6 days ago


    Malappuram, Kerala, India XcellHost Cloud Service Pvt Full time ₹ 2,00,000 - ₹ 2,50,000 per year

    Need employees with 2-4 years of exerience.Responsibilities:· Lead, supervise, and mentor a team of telecallers to achieve enrollment and sales targets.· Monitor daily calls, track productivity, and ensure adherence to scripts and communication guidelines.· Train telecallers on product knowledge (courses offered), sales techniques, and customer service...

  • Team Lead

    6 days ago


    Malappuram, Kerala, India Glasco traders Full time ₹ 3,06,720 - ₹ 4,08,864 per year

    key responsibilities of team leadLeadership & SupervisionGuide, mentor, and supervise team members to achieve individual and team goals.Delegate tasks effectively and ensure workload is distributed fairly.Conduct regular team meetings to align objectives and resolve issues.Performance ManagementMonitor team performance and provide constructive feedback.Set...


  • Malappuram, Kerala, India beBeeLeadership Full time ₹ 45,00,000 - ₹ 75,00,000

    Job Summary:We are seeking a seasoned Counselling Team Lead to spearhead a team of Education Counsellors. The ideal candidate will have a proven track record in team management, client relationship building, and meeting sales targets in the education domain.Lead and manage a team of Education Counsellors.Drive the team towards achieving sales targets and...

  • Creative Team Lead

    1 week ago


    Malappuram, Kerala, India beBeeLeadership Full time ₹ 5,00,000 - ₹ 10,00,000

    Job Title: Creative Team LeadLead a team of creative professionals to drive digital and mainline campaigns. Develop impactful ideas, maintain brand voice consistency across platforms, and collaborate with cross-functional teams.Ideate and execute campaigns across multiple channels.Oversee the copywriting process, ensuring quality and timely delivery.Mentor...

  • Senior Team Lead

    1 week ago


    Malappuram, Kerala, India beBeeLead Full time US$ 80,000 - US$ 1,50,000

    Key Job DescriptionWe are seeking a skilled professional to lead our team in Mumbai, working at least three days a week in the office.Main Responsibilities:Act as lead specialist for the team to support their daily activities.Liaise with external stakeholders such as fund administrators, investment managers, and auditors.Develop and drive process improvement...

  • Support Team Lead

    6 days ago


    Malappuram, Kerala, India beBeeTechnical Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Lead a Team of Technical Support SpecialistsThe primary responsibility of this role is to oversee the daily operations of a team of technical support specialists, ensuring seamless customer service and technical assistance.This involves managing queues, priorities, and escalations, as well as owning shift rosters and guaranteeing 24x7 coverage without...

  • Delivery Team Lead

    14 hours ago


    Malappuram, Kerala, India beBeeLeader Full time ₹ 15,00,000 - ₹ 25,00,000

    Job DescriptionWe are seeking a highly skilled professional to lead our internal delivery teams, manage daily operations, and oversee key projects. This pivotal role requires strong leadership skills, effective communication, and problem-solving abilities.The ideal candidate will have experience in managing teams, overseeing daily operations, and driving...

  • Sales Team Lead

    6 days ago


    Malappuram, Kerala, India Skillmount Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key Responsibilities:Lead and manage a team of inside sales executivesDrive daily/weekly sales targets and conversionsCoach and mentor team members on sales techniques and product knowledgeTrack performance metrics and report to managementHandle escalated customer queries and ensure satisfactionRequirements:2+ years of experience in a sales leadership role ...

  • Lead Team Member

    6 days ago


    Malappuram, Kerala, India beBeeProject Full time ₹ 1,50,000 - ₹ 3,00,000

    As a Junior Project Manager, you will lead a team in a fast-paced environment to drive growth and meet goals.Key Responsibilities:Oversee the entire team and delegate tasks to team members effectively.Collaborate with clients to manage their projects on time.Conduct site visits, coordinate meetings, and deliver work promptly.Develop and execute social media...


  • Malappuram, Kerala, India beBeeInstallation Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

    Installation Manager JobAs a skilled Installation Manager, you will oversee and manage the installation process ensuring high-quality standards are met.The role is responsible for coordinating with clients and team members to ensure seamless project execution.Key responsibilities include planning and scheduling installation activities, resolving any on-site...