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Support Team Lead

2 weeks ago


Malappuram, Kerala, India beBeeTechnical Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
Lead a Team of Technical Support Specialists

The primary responsibility of this role is to oversee the daily operations of a team of technical support specialists, ensuring seamless customer service and technical assistance.

This involves managing queues, priorities, and escalations, as well as owning shift rosters and guaranteeing 24x7 coverage without burnout.

Key responsibilities include: