Customer Support Team Lead

Lead a Team of Technical Support SpecialistsThe primary responsibility of this role is to oversee the daily operations of a team of technical support specialists, ensuring seamless customer service and technical assistance.This involves managing queues, priorities, and escalations, as well as owning shift rosters and guaranteeing 24x7 coverage without...

We are seeking a highly skilled professional to lead our customer support operations. As a Support Operations Lead, you will be responsible for ensuring exceptional customer experiences through proactive problem-solving and efficient resolution of escalated issues.Key ResponsibilitiesDetermine customer needs and expectations to provide timely and effective...

Job DescriptionWe are seeking a seasoned professional to oversee the customer service team, ensuring seamless interactions between our company and valued clients.The successful candidate will be responsible for managing day-to-day operations, developing strategies to enhance customer satisfaction, and improving overall service quality. RequirementsSuperior...

Need employees with 2-4 years of exerience.Responsibilities:· Lead, supervise, and mentor a team of telecallers to achieve enrollment and sales targets.· Monitor daily calls, track productivity, and ensure adherence to scripts and communication guidelines.· Train telecallers on product knowledge (courses offered), sales techniques, and customer service...

Position Overview:We are looking for a talented and experienced Design Lead to join our creative team. As a Design Lead, you will be responsible for overseeing the design direction of multiple projects within the agency, ensuring creative excellence, strategic alignment, and a high level of visual execution. You will work closely with the creative,...

Job Opportunity: Frontend Support LeadWe are seeking a highly skilled and experienced professional to fill this key role.Key Responsibilities:Ticket ManagementDistribute tasks to team members based on skillset and urgency, ensuring timely resolution and high-quality support delivery.Technical Expertise:Provide hands-on support for issues related to HTML5,...

Customer Support SpecialistWe are looking for a skilled Customer Support Specialist to join our team. In this role, you will be responsible for providing top-tier customer support via calls, chats, or email.Diagnose and resolve networking issues related to our devices, backhauls, or connectivity faults.Guide customers on device activation steps, including...

We are shaping the future of education, and we need your help to make it happen.Job DescriptionWe are seeking a highly skilled individual to join our team as a Customer Support Associate. In this role, you will be responsible for ensuring our learners have a seamless experience from onboarding to engagement.About the RoleDrive end-to-end program execution...

About This RoleWe are seeking a seasoned professional to lead and oversee post-implementation customer support activities within the banking domain. The ideal candidate will have multiple project experience, software development experience in banks, and more than 10 years of experience.This is a key leadership position that requires a professional with...

Job Title: Branch Manager Cum Sr. CounsellorKey Responsibilities:Leads teams to drive business performance and achieve strategic goals.Develops and implements effective strategies to enhance customer experience and satisfaction.Collaborates with cross-functional teams to drive business growth and innovation.Requirements:Minimum 4-6 years of experience in...