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Customer Service Ambassador

1 month ago

Chennai, Tamil Nadu, India AccorHotel Full time
Job Overview

We are seeking a highly skilled Customer Service Ambassador to join our team at AccorHotel. As a key member of our hospitality staff, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.

Key Responsibilities:
  • Provide warm and welcoming greetings to guests upon arrival and escort them to their tables;
  • Ensure that food and beverages are served promptly and to the highest standards;
  • Maintain complete knowledge of all F&B services, contents, and preparation methods;
  • Report any complaints, incidents, or other irregularities to management;
Requirements:
  • Secondary / High school education;
  • Additional certification(s) in Food & Beverage will be an advantage;
  • Good reading, writing, and oral proficiency in English language;
Benefits:

We offer a competitive salary range of $30,000 - $40,000 per annum, depending on experience and qualifications. Our benefits package includes opportunities for career growth and development, as well as a comprehensive training program to help you excel in your role.

Working Environment:

Our team is dedicated to providing exceptional customer service and working together to achieve our goals. We value diversity and inclusion and strive to create a positive and supportive work environment.