Operations Management Executive

2 days ago


Mumbai, Maharashtra, India Tech Mahindra Full time
Job Title: Operations Management Executive

In the role of an Operations Management Executive, you will be responsible for overseeing and managing various aspects of our business operations. This position requires a strong leader who can effectively manage teams, analyze data, and make informed decisions to drive business growth.

Company Overview:
Tech Mahindra is a leading provider of digital transformation, consulting, and business re-engineering services and solutions. With a presence in over 90 countries, we offer a wide range of services to help our clients navigate the complexities of the digital age.

Key Responsibilities:
As an Operations Management Executive at Tech Mahindra, your key responsibilities will include:
  1. Managing and analyzing occupancy, shrinkage, Attrition, and bottom quartile
  2. Defining and tracking KRA and KPI metrics for team leaders
  3. Developing and implementing effective roster planning strategies
  4. Utilizing Excel to analyze data and inform business decisions
  5. Maintaining high levels of productivity, adhering to quality standards, and optimizing AHT

Requirements:
To be successful in this role, you will need to possess the following skills and qualifications:
  1. Hands-on experience in managing and analyzing operational data
  2. Strong leadership and team management skills
  3. Excellent analytical and problem-solving abilities
  4. Proficiency in Excel and other relevant tools
  5. Ability to work effectively in a fast-paced environment

Benefits:
We offer a competitive compensation package that includes:
  • A salary of ₹5.5 LPA

What We Offer:
At Tech Mahindra, we offer a dynamic and inclusive work environment that fosters growth and development. We are committed to providing our employees with the tools, resources, and opportunities they need to succeed. If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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