Operations Management Executive
2 days ago
In the role of an Operations Management Executive, you will be responsible for overseeing and managing various aspects of our business operations. This position requires a strong leader who can effectively manage teams, analyze data, and make informed decisions to drive business growth.
Company Overview:
Tech Mahindra is a leading provider of digital transformation, consulting, and business re-engineering services and solutions. With a presence in over 90 countries, we offer a wide range of services to help our clients navigate the complexities of the digital age.
Key Responsibilities:
As an Operations Management Executive at Tech Mahindra, your key responsibilities will include:
- Managing and analyzing occupancy, shrinkage, Attrition, and bottom quartile
- Defining and tracking KRA and KPI metrics for team leaders
- Developing and implementing effective roster planning strategies
- Utilizing Excel to analyze data and inform business decisions
- Maintaining high levels of productivity, adhering to quality standards, and optimizing AHT
Requirements:
To be successful in this role, you will need to possess the following skills and qualifications:
- Hands-on experience in managing and analyzing operational data
- Strong leadership and team management skills
- Excellent analytical and problem-solving abilities
- Proficiency in Excel and other relevant tools
- Ability to work effectively in a fast-paced environment
Benefits:
We offer a competitive compensation package that includes:
- A salary of ₹5.5 LPA
What We Offer:
At Tech Mahindra, we offer a dynamic and inclusive work environment that fosters growth and development. We are committed to providing our employees with the tools, resources, and opportunities they need to succeed. If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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