
Sales Operations Professional
5 hours ago
Job Title: Business System Specialist
About the RoleThis position is part of a dynamic sales operations team. The ideal candidate will be responsible for ensuring the accuracy and usability of our sales tools.
Main Responsibilities- Resolve support tickets related to various sales tools in a timely and accurate manner.
- Manage a fast-paced queue of support requests, focusing on customer satisfaction and efficient task execution.
- Triage Level 2 tickets to the right stakeholders with required information.
- Assist in scheduled maintenance of systems via data migrations.
- Maintain Service Level Agreement targets.
- Manage access and visibility issues.
- Document best practices and usage.
The selected candidate will have the opportunity to shape the future of cybersecurity by working with a talented team that values ongoing learning and respects each employee as an individual.
Required Skills and Qualifications- Proven experience in resolving technical issues related to sales tools.
- Excellent communication and problem-solving skills.
- Able to work effectively in a fast-paced environment.
- Familiarity with Salesforce, Salesforce CPQ, Callidus CPQ, Clari, People.ai, ClosePlan, and Callidus Commissions.
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