Senior Operations Professional

3 days ago

Anantapur, Andhra Pradesh, India beBeeOperations Full time ₹ 12,00,000 - ₹ 15,00,000
Job Title: Assistant Operations Manager

Our client is seeking a skilled and experienced Operations Manager to lead their team in delivering exceptional results. The successful candidate will be responsible for overseeing the day-to-day operations of the department, ensuring that all key performance indicators (KPIs) are met, and driving continuous improvement.

  • Supervise and lead a group of Team Leads and associates to meet all service level agreements (SLAs)
  • Maintain accurate and timely production reports
  • Develop and implement strategies to drive customer satisfaction metrics
  • Meet all key SLAs and KPIs
  • Coordinate activities of the department with the manager to include workflow monitoring, process improvement, training, reporting, and special projects
  • Provide recommendations for strategies and process improvements to add value to teams and clients
  • Coordinate with other internal support teams to ensure seamless production by the operations team

Key Qualifications:

  • Good analytical and logical skills
  • Proficient in MS Office
  • Excellent leadership and mentoring skills
  • Strong coaching and feedback skills
  • Positive attitude
  • Flexibility to work in shifts

Benefits:

  • A competitive salary package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Disclaimer:

Our client follows a fair and transparent hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels.

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