
Group Business Director
1 day ago
The Senior Manager is accountable for leading a team of professionals in charge of processing new business and end-to-end policy servicing for group business.
This role requires strong leadership skills, excellent communication abilities, and the capacity to coordinate with cross-functional teams to achieve strategic objectives.
- Coordinate with Sales and Actuarial teams to close individual Group processes.
- Oversee the issuance of policies and resolution of customer and intermediary queries.
- Ensure that an efficient, effective, professional, and courteous service is provided to customers and intermediaries.
- Implement and maintain quality controls to anticipate problems and ensure proactive management.
Key Qualifications:
MBA/ACII degree with at least 8-10 years' experience in customer services or operations. Associate of Insurance Institute is an added advantage.
Main Responsibilities include:
- Supervising and training a high-performing team.
- Coordinating with finance for policy account balance reconciliation.
- Leading transformation and digitization initiatives.
We are seeking a dynamic leader who can make a lasting impact on our organization. If you possess exceptional leadership skills, a strong work ethic, and a passion for innovation, we encourage you to apply for this exciting opportunity.
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