Senior Production Director

23 hours ago

Varanasi, Uttar Pradesh, India beBeeLeadership Full time ₹ 1,20,00,000 - ₹ 2,00,00,000
Job Title: Senior Production Director

Overview:

Our organization is seeking a seasoned production director to spearhead its production management function. This role will oversee the end-to-end production process of business-critical applications, ensuring stability, performance, and scalability.

Key Responsibilities:

  • Production Ownership: Manage the production environment, focusing on application engineering, support, and incident/problem management.
  • Application Engineering Oversight: Collaborate with engineering teams to ensure high availability and reliability of applications.
  • Production Support & Incident Management: Lead 24x7 production support operations, define SLAs, drive root cause analysis (RCA), and ensure timely resolution of issues.
  • Solutioning & Technical Leadership: Provide direction on technical solutions, architecture decisions, and process improvements.
  • Stakeholder Management: Build strong relationships with internal business units, clients, and external partners.
  • Cross-Functional Collaboration: Work closely with product managers, developers, QA, infrastructure, security, and compliance teams to align on priorities and ensure production readiness.
  • Risk & Compliance: Ensure production environments adhere to all compliance, audit, and security standards.
  • Team Leadership: Manage and mentor a high-performing team of production engineers and support analysts.

Qualifications & Skills:

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • 15+ years of experience in IT, with 5+ years in a leadership role in production/application support.
  • Proven experience in managing large-scale, business-critical applications in a complex IT environment.
  • Strong problem-solving, crisis management, and decision-making skills.
  • Deep understanding of ITIL framework, DevOps principles, and SRE best practices.
  • Excellent interpersonal and stakeholder management skills.
  • Experience with monitoring tools (e.g., Splunk, AppDynamics, Dynatrace), cloud environments (AWS/Azure), and automation (CI/CD pipelines).
  • Strong verbal and written communication skills.

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